MetLife Employee Reviews
Out of 338 MetLife employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping MetLife improve their work culture. The HR team, with 100% positive reviews, reports the best experience at MetLife compared to all other departments at the company. The Sales team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They show appreciation and is Caring
Review from Customer Support Dept
Very transparent, personable, and regularly updating us on the company.
Very open, active on LinkedIn, internal Slack channels, and within the industry.
Review from HR Dept
Good leader ship great place
Lead by women, Focused on employee, happiness, and wellness
What does the leadership team need to get better at?
Everything because they are non supportive
Be more genuine, show real empathy, don’t just use people to make yourself look good. Care about your employees, care about your customer
Communication and not playing politics
Review from Finance Dept
This is the worst place I have ever worked. Useless metric gathering, no potential for growth, and too many policies in place to stifle improvement.
I think the inter-office rules need to be revamped more than anything else.
Review from Customer Support Dept
What is the best part about your compensation package?
It takes care of my personnel life ambitions
base salary + bonus is good.
Review from IT Dept
Beyond the typical health, dental and vision benefits, we have other voluntary benefits including life, disability, flexible spending/health savings, pet insurance, 401K, wellness benefits, etc.
Annual variable incentive plan (avip = bonus check)
Medical is not very expensive
Why do you feel undervalued and what would make you feel better about your compensation?
For the level of work required the compensation should be higher
Just recognize the value that I’m bringing to the compan
I pay out of pocket for my medications because I hate dealing with Express Scripts. The medical insurance is more expensive than at my previous company and covers less. Annual raises are lower than when I worked for a nonprofit. It's shameful in a record profit year our raises didn't match inflation
Im not paid enough for the work i do.
Workis stressful and dept has been understaffed
What are some of the best things about your team?
Some coworkers are supportive which is great!
Review from HR Dept
I work on a highly specialized team and we each bring our own ideas and discusss the best possible solution for the issue at hand.
Creative, smart, thoughtful, thorough, helpful
Great energy, similar passion, purpose driven, creative
Review from HR Dept
Willingness to learn new things
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
No one is on the same page
Equal work assignments. We don't rely on each other.
People do not take criticism well. They take everything personally. Also people are not quick to help others out without a lot of prodding
Review from Customer Support Dept
Coworkers make it worth showing up to the office. Problem is, they are just as stressed as everyone else.
I have amazing co-workers on my sales team, we are like family. We work well together.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The ability to work from home a few fays a week
Review from HR Dept
Its very flexible you bakance life and work
Review from Customer Support Dept
The people - it's so cliche to say but it is true. People have been here for 20+ years and it is so evident why. Not only does the company take care of its people, but its employees take care of each other. It's such a thoughtful place to work.
Leaders at all levels are very invested in making it a great place to work, from your direct leader all the way up to the AVP+ Levels.
Review from HR Dept
Diversity and inclusivity are highly valued. Volunteering, self-care and climate/environmental responsiblity are all encouraged.
What needs to change to make the company culture better?
Hire better leaders and know who’s actually carrion the weigh
have a better focus and be result driven
Less politics, knowledgeable leaders, listen to employees
Review from Operations Dept
better compensation and improved morale
Allow options to work remotely, or flex schedule, improve processes, or straight up remove them.
What did you like most about the interview process?
The follow-up and being kept in the loop during the hiring process.
It was very organized and put together
Review from Customer Support Dept
It was efficient and a thorough interview process.
For me, it was casual and not drawn out.
I enjoyed meeting my future hiring manager and then that managers direct manager.
What would you improve about your company's interview process?
Understanding requirements and skill-sets associated with the job role and clear definition of the job responsibilities.
Review from Sales Dept
The recruiter I worked with initially no showed to our first call and was late to the rescheduled call. Once we did get on the phone I think she read my resume for the first time during the call. It was disrespectful of my time.
Develop leaders, not bosses. People are afraid of failing and there's no improvement from that.
What makes you most happy at work?
I love working from home.
Review from HR Dept
Understanding the importance of my work. Any slight deviation in work and quality of work could delay a claim decision for weeks, meaning that the claimant is potentially receiving the benefits that they are entitled to, which could cause everything from unnecessary worry at best and foreclosure wo
My coworkers are the best
Review from Customer Support Dept
Work that I like to do and it is valued and supported.
Review from HR Dept
The people I get to work with make work great!
What's going wrong and how can it be improved?
Senior leadership (ELT and ELT -2).
Respect for employees, stop encouraging bullying, ethnicity based privileges
Review from Operations Dept
Lack of steady manager to provide direction on what I should be focused on and where my career is going.
Review from Finance Dept
Bosses are bosses, they are NOT leaders. They don't care about employees and will do whatever they can to climb their way to the top. They will no sooner throw you under the bus so their records are clean.
My manager is a bully and the environment is toxic. The only thing that would make it better would be if I changed departments.
What would you most like to see improved at your company?
Everything is good no improvments
Review from Sales Dept
A new gym facility