MetLife Culture | Comparably
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MetLife Claimed Company
MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs. read more
EMPLOYEE
PARTICIPANTS
410
TOTAL
RATINGS
4151

MetLife Company Culture

MetLife Culture

This score is derived from employee ratings & reviews
4.2/5
MetLife's Overall Culture is rated B+

Top Rated Culture Dimensions

MetLife CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Michel A. Khalaf MetLife's CEO
Michel A. Khalaf
77 /100

Diversity at MetLife

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at MetLife have rated Meetings, Compensation, and Happiness as the highest categories they have scored

Women at MetLife

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at MetLife have rated Perks And Benefits, Team, and Compensation as the highest categories they have scored

MetLife eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

10

MetLife employees are 10% more likely to recommend MetLife as a great place to work

38%Promoters
34%Passives
28%Detractors

Working at MetLife

Working at MetLife is rated highly by 410 employees, across various culture dimensions. MetLife employees are most satisfied about Compensation, Perks And Benefits, and CEO Rating categories, putting MetLife’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at MetLife was rated by employees.

Overall Company Culture at MetLife

B+

Overall Company Culture at MetLife is rated B+

Last updated 17 days ago

Top
20%

MetLife ranks in the Top 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 410 Employees

View Results
0
20
40
60
80
100
Marketing
86
Marketing86
Customer Support
81
Customer Support81
Finance
79
Finance79
Operations
76
Operations76
Admin
73
Admin73
Sales
65
Sales65
HR
64
HR64
Business Dev
63
Business Dev63
IT
63
IT63
Engineering
62
Engineering62

MetLife Employee Reviews

Out of 338 MetLife employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping MetLife improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From MetLife Employees

  • What makes you most happy at work?
    I love working from home.
  • What is most positive about the culture and environment at your company?
    The ability to work from home a few fays a week
  • What are some of the best things about your team?
    Some coworkers are supportive which is great!

Constructive Feedback From MetLife Employees

  • What do your coworkers need to improve and how could you work together better?
    No one is on the same page
  • What would you improve about your company's interview process?
    Understanding requirements and skill-sets associated with the job role and clear definition of the job responsibilities.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    For the level of work required the compensation should be higher

MetLife Company Information

MetLife Company Overview

MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs.

MetLife was founded in 1868 and its current CEO is Michel A. Khalaf. Since its inception 158 years ago, MetLife has grown to 69000 employees.

MetLife Mission, Vision & Values

MetLife Mission & Values

With over 150 years of experience, MetLife is a leading innovator and a recognized leader in protection planning and retirement and savings solutions around the world. We have established a strong presence in more than 60 countries through organic growth, acquisitions, joint ventures and other partnerships. We are strengthening our global brand by extending core products and competencies to markets around the world – an important driver of growth for the enterprise.

Sustainability and Corporate Social Responsibility at MetLife

Our sustainability journey has taught us that bold environmental goals drive innovation, ambition and effective solutions. In 2018, we maintained our carbon neutral status by continuing to improve operational efficiency and finance carbon offset projects around the world.

We are on target to exceed our 2020 energy and climate goals by implementing energy efficiency projects and investing in green building design, sustainable behavior campaigns and real estate consolidation.

MetLife focuses on environmental management, energy efficiency and performance, including engaging employees and suppliers. We also monitor potential disruptions to our operations and supply chain from climate change, such as natural disasters and health crises, while our business continuity, facilities and crisis management teams prepare for such eventualities.

Building for tomorrow includes protecting the environment and ensuring a healthy future for our employees, customers, communities and other stakeholders. MetLife has a longstanding commitment to environmental stewardship and we are proud to be the first U.S. insurer to achieve carbon neutrality.

From energy efficiency and green buildings to volunteer projects and responsible investments that benefit the environment, we work to reduce our footprint and build resiliency in a changing world. Continuous improvement is a mantra at MetLife. This outlook guides our efforts to decrease our energy use and greenhouse gas emissions through carbon reduction and operational efficiency programs, water reduction strategies, recycling and reuse efforts, and more. To drive success, we set strong operational goals and collaborate with our employees and supply chain business partners.

Headquarter200 Park Ave
New York City, NY 10017
United States of America
Websitewww.metlife.com/
Founding Date1868
Company StatusPublic
StockMET
Jobsjobs.metlife.com

MetLife Competitors

MetLife competitors include Aflac, Sun Life, AIG, and GEICO. MetLife ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how MetLife compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aflac's Logo
    Aflac
    4.6/5
  2. #2
    Sun Life's Logo
    Sun Life
    4.5/5
  3. #3
    MetLife's Logo
    MetLife
    4.2/5
  4. #4
    AIG's Logo
    AIG
    3.0/5
  5. #5
    GEICO's Logo
    GEICO
    2.7/5
  • Culture Video

MetLife Employees

MetLife has 69000 employees. 410 employees at MetLife have reviewed MetLife across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 17 days ago.

Overall, the 410 MetLife employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MetLife are pleased with their total compensation at MetLife, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MetLife are pleased with their team. 410 Participants grade the quality of their coworkers an A-. The majority believe the meetings at MetLife are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MetLife believe the environment at MetLife is positive. Most Participants believe the pace of work at MetLife is comfortably fast. About 67% of the employees at MetLife work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MetLife are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MetLife employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at MetLife report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at MetLife have 2 meetings
Meetings
A Day in the Life
85% of MetLife employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MetLife employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of MetLife employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
MetLife employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
75% of MetLife employees call their work environment positive
Environment

Joining MetLife - Employee Onboarding

The prevailing opinion from employees about joining MetLife is that the company was somewhat prepared on their first day. MetLife employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MetLife KPIs and OKRs

At MetLife 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MetLife's KPIs and OKRs is essential for its success. Out of 9 MetLife employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

MetLife CEO & Leadership

MetLife CEO - Michel A. Khalaf

Michel A. Khalaf MetLife's CEO
77 /100

MetLife’s CEO Michel A. Khalaf started in this role in 2019. Michel’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in New York. MetLife’s CEO is highly regarded especially by employees with Entry Level experience, African American/Black employees, and employees in the Customer Support department. However, employees with the company for Over 10 Years, employees in the Engineering department, and employees in the IT department have a less favorable view of the CEO and believe there is room for improvement. Compared to MetLife’s competitors, Michel A. Khalaf ranks right below Sun Life CEO Kevin D. Strain. Under A. Khalaf’s leadership, MetLife employee respondents are most happy about their Compensation and the company’s Perks And Benefits. Professional Development and Office Culture are two areas, according to respondents, where MetLife could stand to see real improvement.

MetLife Leadership

The MetLife Executive Team is rated a “B” and led by CEO Michel A. Khalaf, Head of Operations Kirstie Traas, and Chief Investment Officer and Executive VP Steven Jeffrey Goulart

  • Michel A. Khalaf  CEO / President

    Michel A. Khalaf CEO / President

    Michel A. Khalaf serves as the CEO / President of MetLife.

  • Kirstie Traas Head of Operations

    Ms. Kirstie Traas has been Head of Operations at MetLife, Inc., since April 2013. Ms. Traas joined MetLife from Zurich... read more

  • Steven Jeffrey Goulart Chief Investment Officer and Executive VP

    Mr. Steven Jeffrey Goulart, also known as Steve, has been the Chief Investment Officer and Executive Vice President at... read more

  • William D. Moore President of MetLife Auto & Home and Senior Vice President of Eastern Zone - Individual Business

    William D. Moore has been President of MetLife Auto & Home of MetLife Inc. since January 18, 2007 and serves as its... read more

  • Michel A. Khalaf President of U.S. Business & EMEA

    Mr. Michel A. Khalaf has been President of U.S. Business & EMEA at MetLife, Inc. since July 11, 2017. Mr. Khalaf served... read more

  • John Arthur Hall Senior VP & Head of Investor Relations

    Mr. John Arthur Hall has been Head of Investor Relations and Senior Vice President at MetLife, Inc. since June 2016. Mr.... read more

  • Michael Kevin Farrell EVP, Head - Independent Distribution - St Louis-Based GenAmerica Financial & MetLife Investors Group

    Mr. Michael K. Farrell, Mike has been the Chief Executive Officer of MetLife Investors Group, Inc., and Met Investors... read more

  • Joyce Au-Yeung VP & Head of Health-Asia Region

    Ms. Joyce Au-Yeung has been Vice President and Head of Health-Asia Region of MetLife, Inc. since September 2017. Ms.... read more

  • Kevin Wilkey Head of Legal for Asia

    Mr. Kevin Wilkey has been Head of Legal for Asia at MetLife, Inc., since April 2013. Prior to joining MetLife, Mr.... read more

MetLife Salaries

How much does MetLife pay?

How much do people at MetLife get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MetLife is $126,533, or $60 per hour, while the estimated median salary is $123,433, or $59 per hour.

At MetLife, the highest paid job is a Director of Sales at $229,656 annually and the lowest is an Admin Assistant at $51,182 annually. Average MetLife salaries by department include: Communications at $275,734, Admin at $64,555, Engineering at $144,068, and Marketing at $111,965. Half of MetLife salaries are above $123,433.

223 employees at MetLife rank their Compensation in the Top 5% of similar sized companies in the US (based on 679 ratings) while 217 employees at MetLife rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 227 ratings).

Salaries contributed from MetLife employees include job titles like Jr Developer, Product Manager, Senior Marketing Manager, and Business Analyst. Comparably data has a total of 19 salary records from MetLife employees.

Last updated 18 days ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$123k
$123k33rd Percentile
50th Percentile
$182k
$182k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$126,533*
Average Compensation
$123,433*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MetLife Salaries by City

MetLife Salaries by Department

Explore MetLife Salaries

Diversity & Inclusion at MetLife

Diverse employees at MetLife score the company 83/100 across various culture categories, placing MetLife in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MetLife across various culture dimensions.

Our employees have opportunities to learn, connect and be a voice in our workplace.

Ranked Culture the Highest

Women 85/100
Department - Customer Support
Men 88/100
Tenure - Less Than 1 Year
Diverse Employees 87/100
Department - Customer Support

Ranked Culture the Lowest

Women 41/100
Tenure - 1 to 2 Years
Men 57/100
Department - IT
Diverse Employees 63/100
Department - Operations

MetLife Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

MetLife PTO

MetLife's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is MetLife's 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. MetLife's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy17%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo29%
$1500 - $2500/mo14%
$1000 -$1500/mo14%
$500 -$1000/mo29%
Less than $500/mo14%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MetLife Careers

MetLife Jobs

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H1B Visa

In 2019, MetLife applied for 113 H1B visas. Of the work permits applied for, 95% were approved, 4% certified-withdrawn, and 2% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at MetLife unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 4 were withdrawn by MetLife after the employee’s start date.

Work Permit Application Outcome

MetLife has a total of 69000 employees

113
Total Applied
  • 95% Granted (107 out of 113)
  • 0% Denied ( out of 113)
  • 2% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 113)
  • 4% Certified-Withdrawn Application was approved but later withdrawn by employer (4 out of 113)

This data was calculated using publicly sourced data from OFLC Performance Data

Let MetLife Know You Want To Work There

Overview of Candidates Interested in MetLife on Comparably

Candidates By Department

All Industries
47%
HR
11%
Engineering
11%
Customer Support
11%
Legal
5%
Other
16%

Candidates By Location

New York City
37%
Austin
5%
Sacramento
5%
Harrells
5%
Durham
5%
Other
42%

MetLife Internship Program

Acquiring a position in MetLife's Internship Program is generally does not offer internships. Why intern at MetLife? Employees are extremely happy at MetLife and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. MetLife employees say they’re never bored at work. Additionally, 63% have developed close friendships with their co-workers.

How difficult is it to get an internship at MetLife?

Marketing
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Marketing Interns

Frequently Asked Questions regarding MetLife

What is MetLife address?

MetLife location is at 200 Park Ave

Who is the CEO of MetLife?

MetLife CEO is Michel A. Khalaf, their score by employees is 77

What is MetLife eNPS?

The eNPS for MetLife is 10

What is MetLife revenue?

MetLife revenue is $62B

What is the salary for Senior UI/UX Designer in MetLife?

Senior UI/UX Designer average salary in the US is 136k

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