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Anonymously Rate Your Experience & Make Work BetterMi9 Retail employees are -45% more likely to recommend Mi9 Retail as a great place to work
| 22% | Promoters |
|---|---|
| 11% | Passives |
| 67% | Detractors |
Working at Mi9 Retail is rated below average by 9 employees, across various culture dimensions. Mi9 Retail employees rate Office Culture highest among all categories, and think that Professional Development and Work Culture have the most room for improvement, putting Mi9 Retail’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Mi9 Retail was rated by employees.
Overall Company Culture at Mi9 Retail is rated C-
Last updated months ago
Mi9 Retail ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 15 Mi9 Retail employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Mi9 Retail improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
What makes you most happy at work?Seeing real people using things I work on.
What is most positive about the culture and environment at your company?See that people use our products every day and care about how they work.
What is the best part about your compensation package?Best part of the comp plan for the USA is unlimited vacation.
What do your coworkers need to improve and how could you work together better?Most are good or great, but some have been underperformers since joining and drag down the product/team.
Why do you feel undervalued and what would make you feel better about your compensation?The company has knowingly set itself up to have one employee as a point of failure for an entire product, but doesn't pay enough to keep them.
What does the leadership team need to get better at?Giving the people working for them what they need to work.
Mi9 Retail provides enterprise software solutions to retailers.
| Headquarter | 12000 Biscayne Blvd, 600 Miami, FL 33181 United States of America |
|---|---|
| Website | www.mi9retail.com |
| Founding Date | 2001 |
| Tel | (786)577-3200 |
| Company Status | Private |
| Jobs | jobs.lever.co/mi9retail?department=Mi9%20Retail |
Mi9 Retail competitors include Block, NCR Corporation, and Cegid. Mi9 Retail ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Mi9 Retail compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
9 employees at Mi9 Retail have reviewed Mi9 Retail across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 Mi9 Retail employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mi9 Retail are generally satisfied with their total compensation at Mi9 Retail, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mi9 Retail are not very pleased with their team. 9 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Mi9 Retail are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mi9 Retail believe the environment at Mi9 Retail is negative. Most Participants believe the pace of work at Mi9 Retail is comfortably fast. About 80% of the employees at Mi9 Retail work 8 hours or less.
Overall, the employees at Mi9 Retail are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Mi9 Retail's KPIs and OKRs is essential for its success. Out of 1 Mi9 Retail employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Neil’s approval rate is lower compared to CEOs at similar sized companies, putting Neil in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Fort Lauderdale, FL. Neil Moses’s employees rank Mi9 Retail in the Top 25% for Office Culture, in the Top 35% for Compensation, and in the Top 35% for Executive Team. When compared to Mi9 Retail’s competitors, Neil Moses ranks below both NCR Corporation CEO Michael Hayford and Block CEO Jack Dorsey.
The Mi9 Retail Executive Team is rated a “B” and led by CEO Neil Moses, Global CTO John Sarvari, and Vice President - Engineering & IT Tobin Winters
Neil Moses CEO / President
Neil Moses serves as the CEO / President of Mi9 Retail.
John Sarvari Global CTO
John Sarvari serves as the Global CTO of Mi9 Retail. John started at Mi9 Retail in December of 2018. John currently... read more
Tobin Winters Vice President - Engineering & IT
Tobin Winters serves as the Vice President - Engineering & IT of Mi9 Retail. Tobin started at Mi9 Retail in December of... read more
Karen Johannes Regional Vice President of Sales
Karen Johannes serves as the Regional Vice President of Sales of Mi9 Retail. Karen started at Mi9 Retail in December of... read more
Meagan Muller Regional Vice President of Sales (Central/West)
Meagan Muller serves as the Regional Vice President of Sales (Central/West) of Mi9 Retail. Meagan started at Mi9 Retail... read more
Matt Pierce Chief Information Security Officer
Matt Pierce serves as the Chief Information Security Officer of Mi9 Retail. Matt started at Mi9 Retail in December of... read more
Jason Williams President
Jason Williams serves as the CFO of Mi9 Retail. Jason started at Mi9 Retail in January of 2014. Jason currently resides... read more
Neal Kaiser Executive Director, Omnichannel
Neal Kaiser serves as the Executive Director, Omnichannel of Mi9 Retail. Neal started at Mi9 Retail in July of 2016.... read more
John Glinski Global Senior Vice President of Consulting
John Glinski serves as the Global Senior Vice President of Consulting of Mi9 Retail. John started at Mi9 Retail in July... read more
How much do people at Mi9 Retail get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mi9 Retail is $45,000, or $21 per hour, while the estimated median salary is $115,858, or $55 per hour.
At Mi9 Retail, the highest paid job is a General Counsel at $216,538 annually and the lowest is a Customer Service Manager at $41,094 annually. Average Mi9 Retail salaries by department include: Legal at $216,538, Finance at $78,252, Admin at $54,761, and Marketing at $121,394. Half of Mi9 Retail salaries are above $115,858.
5 employees at Mi9 Retail rank their Compensation in the Top 35% of similar sized companies in the US (based on 17 ratings) while 5 employees at Mi9 Retail rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $214k | $214k | 67th Percentile |
83rd Percentile $255k | $255k | 83rd Percentile |
100th Percentile $263k | $263k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Mi9 Retail across various culture dimensions.
Mi9 Retail's PTO and Vacation policy typically gives 15-20 days off a year. Mi9 Retail's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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What is Mi9 Retail address?
Mi9 Retail location is at 12000 Biscayne Blvd, 600
Who is the CEO of Mi9 Retail?
Mi9 Retail CEO is Neil Moses, their score by employees is 63
What are the salaries in Mi9 Retail
The average salary for employees in Mi9 Retail is 45000$
What is Mi9 Retail eNPS?
The eNPS for Mi9 Retail is -45
What is the salary for Senior Marketing Manager in Mi9 Retail?
Senior Marketing Manager average salary in the US is 119k