Micro Center Culture | Comparably
Micro Center Claimed Company
There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics in 25 Micro Center stores nationwide. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
207
TOTAL
RATINGS
6015

Micro Center Company Culture

Micro Center Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Micro Center CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Richard M. Mershad Micro Center's CEO
Richard M. Mershad
78 /100

Diversity at Micro Center

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Micro Center have rated Team, Manager, and Outlook as the highest categories they have scored

Women at Micro Center

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at Micro Center have rated Team, Manager, and Leadership as the highest categories they have scored

Micro Center eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

30

Micro Center employees are 30% more likely to recommend Micro Center as a great place to work

53%Promoters
24%Passives
23%Detractors

Working at Micro Center

Working at Micro Center is rated highly by 207 employees, across various culture dimensions. Micro Center employees are most satisfied about Executive Team, Leadership, and Manager categories, putting Micro Center’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Springfield, OH. See below in detail how working at Micro Center was rated by employees.

Overall Company Culture at Micro Center

A

Overall Company Culture at Micro Center is rated A

Last updated months ago

Top
10%

Micro Center ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 207 Employees

View Results
0
20
40
60
80
100
Corporate
84
Corporate84
Operations
79
Operations79
Sales
79
Sales79
Service
76
Service76

Micro Center Employee Reviews

Out of 883 Micro Center employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Micro Center improve their work culture.

87%
13%
Positive Reviews87%
Constructive Feedback13%

Positive Reviews From Micro Center Employees

  • What do you like best about the leadership team?
    I really enjoy how friendly they are, it allows me to feel open towards them.
  • What makes you most happy at work?
    The people around me, as well as the products.
  • What are some of the best things about your team?
    We are all alike and can relate with each other, allows us to work stronger as a team and the drive to help each other out if amplified.

Constructive Feedback From Micro Center Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    BYO and Systems are allowed to sell in general sales and it feels as though I am working to help those departments sell more while struggling to meet my customers per hour metric. They also dont contribute as much to the maintenance of the department even though they sell there too.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel that there are many daily responsibilities from dusting the aisles, grabbing returns, organizing the shelves, and doing downstocking reports especially during truck days that interfere with the main goal of helping customers. Any kind of incentive for completing these would be appreciated.
  • What's going wrong and how can it be improved?
    BYO and Systems selling in General Sales is demotivating and makes it feel like General Sales associates are not needed at times except to maintain the department. Customer handoffs also don't happen as often as they should because I sometimes see a BYO associate sell in General sales with no call.

Micro Center Company Information

Micro Center Company Overview

There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics in 25 Micro Center stores nationwide.

Micro Center was founded in 1979 and its current CEO is Richard M. Mershad. Since its inception 47 years ago, Micro Center has grown to 3000 employees.

Micro Center Mission, Vision & Values

Micro Center Mission & Values

MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology super store has an industry-leading 40,000+ selection of premier products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. The recipient of many “Best of” and “Reader’s Choice” awards across the country, Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing! OUR STORES: There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics through more than 25 Micro Center stores in 16 states and an e-commerce site.

Headquarter4119 Leap Rd
Hilliard, OH 43026
United States of America
Websitewww.microcenter.com/
Founding Date1979
Tel(614) 850-3675
Company StatusPrivate
Jobswww.microcenter.com/site/stores/employment.aspx?rd=1
Social Sites
  • Culture Video

Micro Center Employees

Micro Center has 3000 employees. 207 employees at Micro Center have reviewed Micro Center across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 207 Micro Center employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Micro Center are generally satisfied with their total compensation at Micro Center, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Micro Center are extremely happy with their team. 207 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Micro Center are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Micro Center believe the environment at Micro Center is positive. Most Participants believe the pace of work at Micro Center is comfortably fast. About 71% of the employees at Micro Center work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Micro Center are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Micro Center employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Micro Center report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Micro Center employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Micro Center employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
65% of Micro Center employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Micro Center employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Micro Center employees call their work environment positive
Environment

Joining Micro Center - Employee Onboarding

The prevailing opinion from Comparably users in Springfield, OH about their company is that it was prepared on their first day. Springfield, OH employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Micro Center KPIs and OKRs

Employees’ understanding of Micro Center's KPIs and OKRs is essential for its success. Out of 206 Micro Center employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 180 have said yes.

AnswerPercent
Yes87%
No13%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Micro Center CEO & Leadership

Micro Center CEO - Richard M. Mershad

Richard M. Mershad Micro Center's CEO
78 /100

Micro Center’s CEO Richard M. Mershad started in this role in 2002. Richard’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Springfield, OH. Micro Center’s CEO is highly regarded especially by African American/Black employees, employees in the Corporate department, and employees with Over 10 Years experience. However, employees identified with Other ethnicities, employees with 1 to 3 Years experience, and employees in the Service department have a less favorable view of the CEO and believe there is room for improvement. Compared to Micro Center’s competitors, Richard M. Mershad ranks right above Apple CEO Timothy Cook. Under M. Mershad’s leadership, Micro Center employee respondents are most happy about their Executive Team and the company’s Leadership. Compensation and Perks And Benefits are two areas, according to respondents, where Micro Center could stand to see real improvement.

Micro Center Leadership

The Micro Center Executive Team is rated an “A+” and led by CEO Richard M. Mershad, COO Peggy Wolfe, and CFO Brad Kramer

  • Richard M. Mershad  CEO / President

    Richard M. Mershad CEO / President

    Richard M. Mershad serves as the CEO / President of Micro Center.

  • Peggy Wolfe COO

    Peggy Wolfe serves as the COO of Micro Center.

  • Brad Kramer CFO

    Brad Kramer serves as the CFO of Micro Center.

  • Angie Miller VP, Human Resources

    Angie Miller serves as the VP, Human Resources of Micro Center.

  • Scott Daly VP, Retail Sales & Merchandising

    Scott Daly serves as the VP, Retail Sales & Merchandising of Micro Center.

  • Chris Tripodo VP, Store Operations

    Chris Tripodo serves as the VP, Store Operations of Micro Center.

  • Mark Oleski VP, Merchandising Operations

    Mark Oleski serves as the VP, Merchandising Operations of Micro Center.

  • Mike Dieckman VP, Finance and Controller

    Mike Dieckman serves as the VP, Finance and Controller of Micro Center.

  • Ryan Sisserson VP, Retail Services

    Ryan Sisserson serves as the VP, Retail Services of Micro Center.

Micro Center Salaries

How much does Micro Center pay?

How much do people at Micro Center get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Micro Center is $107,233, or $51 per hour, while the estimated median salary is $104,142, or $50 per hour.

At Micro Center, the highest paid job is an IT Support Engineer at $34,000 annually and the lowest is an IT Support Engineer at $34,000 annually. Average Micro Center salaries by department include: IT at $34,000. Half of Micro Center salaries are above $104,142.

207 employees at Micro Center rank their Compensation in the Top 30% of similar sized companies in the US (based on 418 ratings) while 207 employees at Micro Center rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 413 ratings).

Salaries contributed from Micro Center employees include job titles like CS Rep and IT Support Engineer. Comparably data has a total of 1 salary records from Micro Center employees.

Last updated months ago.

1st Percentile
$34k
$34k1st Percentile
25th Percentile
$136k
$136k25th Percentile
50th Percentile
$223k
$223k50th Percentile
75th Percentile
$237k
$237k75th Percentile
100th Percentile
$278k
$278k100th Percentile
$107,233*
Average Compensation
$104,142*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Micro Center Salaries by Department

Explore Micro Center Salaries

Diversity & Inclusion at Micro Center

Diverse employees at Micro Center score the company 78/100 across various culture categories, placing Micro Center in the Top 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Micro Center across various culture dimensions.

Ranked Culture the Highest

Women 88/100
Department - Corporate
Men 82/100
Department - Corporate
Diverse Employees 79/100
Department - Sales

Ranked Culture the Lowest

Women 80/100
Department - Operations
Men 75/100
Department - Service
Diverse Employees 77/100
Department - Service

Micro Center Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Legal Assistance

Micro Center PTO

Micro Center's PTO and Vacation policy typically gives 10-15 days off a year. Micro Center's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Micro Center

What is Micro Center address?

Micro Center location is at 4119 Leap Rd

Who is the CEO of Micro Center?

Micro Center CEO is Richard M. Mershad, their score by employees is 78

What are the salaries in Micro Center

The average salary for employees in Micro Center is 107233$

What is Micro Center eNPS?

The eNPS for Micro Center is 30

What is the salary for IT Support Engineer in Micro Center?

IT Support Engineer average salary in the US is 34k

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