Ministry Brands Core Solutions Department Employee Reviews

The work environment is good. The office is clean and in a good location. My co-workers are friendly for the most part. There have been a lot of procedural changes lately, but we have adapted to them and are starting to see the benefits of some of the changes now.

I love your clients and they are the reason I stay. I could go and make more money other places with less stress but I feel I bring value to the company.

It is overall the best company I have been employed with, there are challenges as there are with any business.

Overall positive experience, great people to work with. I hesitate to recommend other people to check out our openings b/c of the pace at which we run and what feels like chaos that follows

I have a positive experience working with great people and leaders.

Transparency with information provided on town halls.

They are very approachable when you have concerns.

The seem to be more committed to employee retention and satisfaction than previous teams

They are willing to listen. Open door policy.

Don't know what to write

Be more open to hearing how the reorganization has negatively impacted our clients.

defining a clear vision and why its important

Communication at large. Stop trying to push a new "'feature" every other week that barely works correctly because it's been so rushed. Give your employees time to breathe.

Getting a .25 raise is ridiculous when medical went up by 100 dollars. At that point keep the raise and lower medical cost.

The list is exhaustive and can't be done in 300 characters..

Basic Life and Basic AD&D.

the salary is a competitive one

my base pay is the best part

Honestly there is not anything. The pay is ok (now), but there are no real incentives for doing a good job on a support side

I came into this industry without experience and felt that I was fairly compensated by Ministry Brands.

Matching the rates displayed in the market.

We are require to do a job that others are paid more to do.

More vacation to compensate for lack of pay.

Due to the re org, there are situations where I must step up to help my team and make up for those lost positions. This causes one person to be responsible for multiple people's positions and causes an increased workload.

The standard of living in the area where the employee resides should be taken into consideration.

We have a solid, hardworking team, who all enjoy helping each other out.

We all work very well together.

they are competent and hardworking

They are easy to collaborate with and are will to share their knowledge.

We work well together always

We lack being a team.

Leadership changes, Accountability, and Fair Pay

Better training and more accountability

I think everyone generally gets along well with each other and tries to help each other out when necessary. We have good participation when the Culture Committee comes up with a special luncheon or event.

We are here for the clients.

they try to include everyone

The love and care we have for our clients.

Boredom is not an option at MB. Too busy

Change the focus from making a profit to listening to our clients, and work towards a stable platform for them instead. Then the profits will come. Provide communication when something is fixed, including direction on how to navigate the change. Provide training not Q/As sessions

Completing my work and seeing my coworkers learn new tasks.

To be able to complete tasks, help my team and provide them answers they need to do their job.

Collaborating to complete projects that benefit the company and clients we serve. Improving a process

Delivering results for our clients and MB overall

Being able to provide a good customer experience

Just listen! We have several departments doing the same job.

The leadership is AWEFUL!! There is no trust..

We have bugs & issues that do not get resolved for months (or longer), therefore clients call in frustrated that the product is not working as they were told it should, or support is told to provide support on products that we do not have adequate training for. We need stability & better training

The work pace is too fast. Too many changes and pivots happening at the same time. Work that was supposed to be transferred to other teams has not happened while more work is being placed on us.

I've requested help in my role for months since being placed in this position and 5 months later nothing has changed.