F
45/100
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ModSquad Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The pay and lack of recognition.
I really enjoy my job and the type of work I do
Review from Customer Support Dept
What's going wrong and how can it be improved?
Better management, respecting the employees
We are basically intermediaries for most of our clients. It frustrates the customers, and they take that frustration out on us. They want their issue resolved now and not to have to wait for an escalation.
Pay people better wages. People will then show up and you will not be short-staffed forcing a few people to carry the workload and burden of the many.
Train the management team to do their job and do it effectively
Review from Customer Support Dept
I feel as if remote workers are taken advantage of with this company. The pay is not great at all. A little over minimum wage will not cut it.
Review from Customer Support Dept
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