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Anonymously Rate Your Experience & Make Work BetterMonro Muffler Brake employees are -54% more likely to recommend Monro Muffler Brake as a great place to work
| 19% | Promoters |
|---|---|
| 8% | Passives |
| 73% | Detractors |
Working at Monro Muffler Brake is rated below average by 42 employees, across various culture dimensions. Monro Muffler Brake employees rate Manager highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Monro Muffler Brake’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Rochester, NY. See below in detail how working at Monro Muffler Brake was rated by employees.
Overall Company Culture at Monro Muffler Brake is rated D-
Last updated a month ago
Monro Muffler Brake ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 47 Monro Muffler Brake employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Monro Muffler Brake improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
What did you like most about the interview process?interview was Straight to the point
What are some of the best things about your team?Smart and dedicated team players
What do you like best about the leadership team?Very passionate about increasing profits
What do your coworkers need to improve and how could you work together better?They only care aboit thier pay checks and thier lives we call them ( ticket hogs ) even though u have a vehicle in bay working on he will grab a 4 tire ticket and do that insted of a oil change hes already started
What do your coworkers need to improve and how could you work together better?Accountability, respectful behavior and attitude and learn to work better as a team.
What's going wrong and how can it be improved?Treat employees better than gatbage
Monro Muffler Brake provides automotive undercar repair and tire services.
At Monro, Inc. it is our mission to provide our guests with superior maintenance and repair services, quality replacement parts, and name brand tires, at affordable prices. We pride ourselves in being trustworthy and convenient, because we value a lifetime guest more than a one-time sale.
To be America’s leading auto and tire service centers, trusted by consumers as the best place in their neighborhoods for quality automotive service and tires. How will achieve this vision? Exceed guest expectations Provide consistent value Build a committed, knowledgeable organization of friendly and professional teammates
| Headquarter | Rochester, NY United States of America |
|---|---|
| Website | monro.com |
| Founding Date | 1957 |
| Company Status | Public |
| Stock | MNRO |
Monro Muffler Brake competitors include Pep Boys and TravelCenters of America. Monro Muffler Brake ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Monro Muffler Brake compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

42 employees at Monro Muffler Brake have reviewed Monro Muffler Brake across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 42 Monro Muffler Brake employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Monro Muffler Brake are mostly dissatisfied with their total compensation at Monro Muffler Brake, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Monro Muffler Brake are not very pleased with their team. 42 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Monro Muffler Brake are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Monro Muffler Brake believe the environment at Monro Muffler Brake is negative. Most Participants believe the pace of work at Monro Muffler Brake is extremely fast. About 36% of the employees at Monro Muffler Brake work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Monro Muffler Brake are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Monro Muffler Brake is that the company was unprepared on their first day. Monro Muffler Brake employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Monro Muffler Brake's KPIs and OKRs is essential for its success. Out of 2 Monro Muffler Brake employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Monro Muffler Brake’s CEO Brett Ponton started in this role in 2017. Brett’s approval rate is lower compared to CEOs at similar sized companies, putting Brett in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Rochester, NY. Brett Ponton’s employees rank Monro Muffler Brake in the Top 10% for Manager, in the Top 50% for Professional Development, and in the Bottom 45% for Office Culture. Ponton is generally unpopular with Monro Muffler Brake employees, but ranks especially low with employees with Over 10 Years experience. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Monro Muffler Brake’s competitors, Brett Ponton ranks below both Pep Boys CEO Brian Kaner and TravelCenters of America CEO Jonathan Pertchik.
The Monro Muffler Brake Executive Team is rated a “D” and led by CEO Brett Ponton, Chief Marketing Officer Deborah Brundage, and Vice President of Information Technology Paulette Kuehnert
Brett Ponton CEO / President
Brett Ponton serves as the CEO / President of Monro Muffler Brake.
Deborah Brundage Chief Marketing Officer
Deborah Brundage serves as the Chief Marketing Officer of Monro Muffler Brake. Deborah started at Monro Muffler Brake in... read more
Paulette Kuehnert Vice President of Information Technology
Paulette Kuehnert serves as the Vice President of Information Technology of Monro Muffler Brake. Paulette started at... read more
Shane Nickerson Vice President Human Resources
Shane Nickerson serves as the Vice President Human Resources of Monro Muffler Brake. Shane started at Monro Muffler... read more
Paul Baratta Vice President Real Estate
Paul Baratta serves as the Vice President Real Estate of Monro Muffler Brake. Paul started at Monro Muffler Brake in... read more
Jerry Alessia SVP Tire Merchandising
Jerry Alessia serves as the SVP Tire Merchandising of Monro Muffler Brake. Jerry started at Monro Muffler Brake in... read more
Brian DAmbrosia Senior Vice President - Finance, Chief Financial Officer
Brian DAmbrosia serves as the Senior Vice President - Finance, Chief Financial Officer of Monro Muffler Brake. Brian... read more
Avi Dasgupta SVP and Chief Information Officer
Avi Dasgupta serves as the SVP and Chief Information Officer of Monro Muffler Brake. Avi started at Monro Muffler Brake... read more
Craig Hoyle Divisional Vice President
Craig Hoyle serves as the Divisional Vice President of Monro Muffler Brake.
How much do people at Monro Muffler Brake get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Monro Muffler Brake is $120,386, or $57 per hour, while the estimated median salary is $118,066, or $56 per hour.
At Monro Muffler Brake, the highest paid job is a Director of Sales at $225,124 annually and the lowest is a CS Rep at $45,959 annually. Average Monro Muffler Brake salaries by department include: Marketing at $107,862, IT at $101,163, HR at $116,300, and Operations at $98,145. Half of Monro Muffler Brake salaries are above $118,066.
26 employees at Monro Muffler Brake rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 80 ratings) while 25 employees at Monro Muffler Brake rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 27 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $94k | $94k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $203k | $203k | 67th Percentile |
83rd Percentile $268k | $268k | 83rd Percentile |
100th Percentile $269k | $269k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Monro Muffler Brake across various culture dimensions.
Monro Muffler Brake's PTO and Vacation policy typically gives 20-30 days off a year. Monro Muffler Brake's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
Marketing | 25% | |
|---|---|---|
All Industries | 25% | |
Admin | 25% | |
IT | 25% |
Candidates By Location
Acton | 25% | |
|---|---|---|
Washington Court House | 25% | |
Cleveland | 25% | |
Other | 25% |
Who is the CEO of Monro Muffler Brake?
Monro Muffler Brake CEO is Brett Ponton, their score by employees is 51
What is Monro Muffler Brake eNPS?
The eNPS for Monro Muffler Brake is -54
What is Monro Muffler Brake revenue?
Monro Muffler Brake revenue is $1B
What is the salary for Desktop Support in Monro Muffler Brake?
Desktop Support average salary in the US is 54k
What are the salaries in the Engineering in Monro Muffler Brake?
The average salaries for Engineering in Monro Muffler Brake is 134k