Mr. Cooper Claimed Company

Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more

EMPLOYEE PARTICIPANTS: 223

TOTAL RATINGS: 2036

CEO: Jay Bray

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Ramesh Lakshminarayanan — Executive VP, Chief Business & Analytics Officer at Mr. Cooper

Executive Bio

Mr. Ramesh Lakshminarayanan has been Chief Business and Analytics Officer at Nationstar Mortgage Holdings Inc, since January 10, 2017 and has been its Executive Vice President since 2012. Mr. Lakshminarayanan served as the Chief Risk Officer at Nationstar Mortgage Holdings Inc, from 2012 to January 10, 2017. He has over 20 years of experience managing credit risk, with over 10 years of experience in risk management specific to the mortgage industry. From 1989 to 1994, he worked for Citibank India as Assistant Vice President of Default and Operations and from 1996 to 2001 as Senior Vice President Retail Banking Risk Head, Citibank Consumer. From 2001 to 2004, he worked for CitiFinancial, as Chief Risk Officer, CitiFinancial Mortgages and from 2004 to 2006 as Group Chief Risk Officer, Consumer Finance North America. From 2006 to December 2011, he worked for JPMorgan Chase where he served as Chief Risk Officer Retail/Chief Risk Officer of Chase Home Lending and from January 2012 to June 2012 as Head of Capital Market Operations for Mortgage Banking. Mr. Lakshminarayanan holds a Bachelor of Commerce Degree from Madras Christian College, India and is a Fellow Member of the Indian Institute of Chartered Accountants.

Executive VP, Chief Business & Analytics Officer Impact on Customer Support Department's Culture

Ramesh Lakshminarayanan holds the highest position within the Customer Support department at Mr. Cooper — Executive VP, Chief Business & Analytics Officer, and therefore has influence on the culture of the Customer Support department. The average employee described daily life within the Customer Support department as a Extremely fast paced and not challenging 8 hour day, stating that they are not happy with their work life balance. Employees within Mr. Cooper's Customer Support department are not invested in Mr. Cooper's goals, and feel as though there is not space for career growth.

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Are you satisfied with your work/life balance?

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Positive	86%
Negative	14%

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Does your current company provide you meaningful opportunities for career advancement?

Executive Team Culture Ratings from Mr. Cooper Employees

TOP

40%

Mr. Cooper's Executive Team scores in the Top 40%
of similar sized companies on Comparably

See Detailed Executive Team Ratings

Do you approve of the job your executive team is doing at your company?

40% Yes

Who ranks the Executive Team the highest?

Department - Marketing 98/100

Experience - 3 to 6 Years 81/100

Department - Customer Support 81/100

Who ranks the Executive Team the lowest?

Tenure - 2 to 5 Years 34/100

Department - Operations 39/100

Tenure - 1 to 2 Years 42/100

Mr. Cooper's Executive Team at a Glance

Based on 126 ratings, Mr. Cooper's employees are satisfied with their Executive Team and give them a “B-” or 68/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Marketing department thinks more highly of the Executive Team relative to the Operations department.

Mr. Cooper's Executive Team ranks in the Top 50% of other companies in Dallas and Top 40% of other companies on Comparably that also have 5,001-10,000 Employees.

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