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Focus on our legacy clients.
Customer service is lacking brcause of new systems
everything. customers and employees are treated inhumanely. company only has eyes for the almighty $. if you don't take care of your employees and your customers, then you won't last much longer as a company. i doubt this company will be in business 5 years from now.
Collegial, morally sound, loyal to employees, job security, pension
Compensation, strategic thinking, trim dead weight, modernize