
Better compensation and benefits, more room for growth, more professionalism with management.
There are too many changes, and no compensation for any of it. Put your employees first, then you’ll get the customer satisfaction you want,
I believe better coaching and professionalism. There have been many times that I have overheard unprofessional office talk about employees. There have been times when employees were purposely embarrassed for their performance, when it could have been discussed in private.
For an entry level job with no degree necessary, it is a high stress job. Looking at other companies in the field, associates with less responsibility are compensated around $10-$20k more. Also, with what we are paid, the insurance is quite lacking, even after hitting the deductible for the year.