Navy Federal Credit Union Claimed Company

Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more

EMPLOYEE PARTICIPANTS: 366

TOTAL RATINGS: 3207

CEO: Dietrich Kuhlmann

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Navy Federal Credit Union Customer Success Manager Salaries in Ithaca, NY

The average Navy Federal Credit Union Customer Success Manager in Ithaca, NY earns an estimated $48,081 annually, which includes an estimated base salary of $43,911 with a $4,170 bonus. Navy Federal Credit Union's Customer Success Manager compensation is $3,722 less than the US average for a Customer Success Manager. Customer Success Manager salaries at Navy Federal Credit Union in Ithaca, NY can range from $25,000 - $105,000.

In Ithaca, NY, The Customer Support Department at Navy Federal Credit Union earns $6,086 more on average than the Admin Department.

Last updated a month ago.

$13k

$23k

$32k

$41k

$12.04M

$48,081

Average Compensation

$43,911: avg. base

$4,170: avg. bonus

Customer Success Manager Salaries at Navy Federal Credit Union

In Ithaca, NY, Customer Success Managers earn $2,055 more than CS Reps, and $9,919 less than Technical Supports.

Customer Service Manager

$88k*

Technical Support

$58k

CS Rep

$46k*

* estimated salary

Compensation at Navy Federal Credit Union by Department

In Ithaca, NY, The Customer Support Department averages $6,086 more than the Admin Department, and $13,833 less than the Finance Department

Finance

$79,848 Avg. total comp.

+$14k

Customer Support

$66,015 Avg. total comp.

Admin

$59,929 Avg. total comp.

-$6k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Navy Federal Credit Union reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Navy Federal Credit Union reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Navy Federal Credit Union Rate Their Compensation

The majority of Customer Success Managers at Navy Federal Credit Union believe they're compensated fairly. 91% of Customer Success Managers at Navy Federal Credit Union say they receive annual bonuses, and the vast majority (80%) are satisfied with their benefits. See more compensation ratings at Navy Federal Credit Union

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

91% Yes

Are you satisfied with your Benefits?

80% Yes

See Navy Federal Credit Union Customer Success Manager Salaries in Other Cities

Customer Success Manager Salaries at Similar Size Companies in Ithaca, NY

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