Lately (post pandemic) have been diligent in gathering and hearing feedback even if uncomfortable.
I guess one good thing is that the leadership team (minus the CEO) has been forced to take on additional roles without the additional pay. And if they refuse, they are fired. So they are good at doing their job plus others since they have no other choice to make unless they want to be unemployed.
Listening to feedback from employees. Prioritizing keeping existing talent.