Newrez LLC – Caliber was an amazing place to work. Once acquired by NewRez things went downhill very quickly. No direction, no concern for employees, majority of staff left due to antiquated requirement of returning to office for ALL positions, including those that function better remotely.
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more
Caliber was an amazing place to work. Once acquired by NewRez things went downhill very quickly. No direction, no concern for employees, majority of staff left due to antiquated requirement of returning to office for ALL positions, including those that function better remotely.
What needs to change to make the company culture better?
Morale is at an all time low. It may be too late to save but efforts need to be made immediately to try to retain the few people left. Employee retention appears to be of no concern to leadership.