Newrez LLC Leadership Employee Reviews | Comparably
Newrez LLC Claimed Company
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more
EMPLOYEE
PARTICIPANTS
214
TOTAL
RATINGS
1762
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Newrez LLC Leadership Employee Reviews

What do you like best about the leadership team?

They have been trained to teach bs

Posted 15 days ago

All Good All Good All Good

Review from Finance Dept

We have open lines of communication and value team members input.

Great training. Great people. Great pay

Approachable, they listen even if their hands are tied.

Unfortunately, I cannot provide any positive feedback here.

they care about what I do.

My manager and team leads are very friendly and do not micro manage but set clear expectations which I appreciate.

Review from Finance Dept

They're super approachable, and always willing to provide the best possible answer.

Review from Finance Dept

The leadership team exhibits a great deal of open mindedness, transparency and approach-ability.

They know you as aperson not just a team member. Team is family

Great place to work at

Great communication skils and problem solving skilks

Good communication, has the loan officers best interest at heart

Not much to like. They rarely interact with individual employees, and no useful information filters down.

What does the leadership team need to get better at?

Getting business staff to do their assigned work items instead of pushing questions to business management. Business manager openly accuses developers, damaging credibility of developers, of breaking software systems already tested and approved by peers, technology managers without all the facts.

Have Diversity at the top and not just one Southeast Asian or African American just so they can claim they are an EEO employer and get government subsidies but walk the walk. Don't claim that you are inclusive or DEI when it was never the case.

Wake up and actually manage

Actually empower employees, and provide the necessary training to help them succeed. Stop trying to make up metrics that don't apply, and listen to your emplyees. Management will mask or not concey these issues to the higher ups, and nothing positive happens. Feedback loops are also crap.

Clear and professional communication. Improve work atmosphere, so employees feel their contribution matters.

Everything theres nothing that i could definitively say that i feel they execute well

its only about numbers and not a friendly environment

Constant changing of priorities. Very top down direction without understanding of existing technologies and the team's capacity to get work completed.

Everything in the closing department

Leadership is to improve others, yet the tactics that are used on a daily basis are to find fault in an employee in order to never build up.

Putting clients first. Too much politicing

Start over. They need a completely new management team.

BOTTOM
15%

Leadership Scores are rated in the Bottom 15% of similar size companies on Comparably

Rated Newrez LLC Leadership the Highest

  • Department - Admin
    +20%
  • Experience - 1 to 3 Years
    +15%
  • Department - Finance
    +12%

Rated Newrez LLC Leadership the Lowest

  • Ethnicity - Other
    -40%
  • Department - Customer Support
    -38%
  • Department - Operations
    -15%
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