Newrez LLC Environment Employee Reviews | Comparably
Newrez LLC Claimed Company
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more
EMPLOYEE
PARTICIPANTS
205
TOTAL
RATINGS
1685
HR or Marketing? Claim Your Free Employer Account

Newrez LLC Environment Employee Reviews

What is most positive about the culture and environment at your company?

All Good All Good All Good

Review from Finance Dept

The team is positive but the industry as a whole is negative right now

There's a lot of good will and genuine caring for others at the company. Everyone wants everyone to succeed (for the most part)

the people, the system and the products

People care and want to do best for our customers

The rebranding and culture seem to promote a face of greatness yet leadership in the company has never shown it.

Getting a paycheck every week.

There is a lot of focus on team development as well as employee education and betterment.

What needs to change to make the company culture better?

Better management and better background checks because my manager background he shouldn't be working with people financial records

Better background check I found my manager has a record and is employed there and has access to people mortgage information and personal information as well.. house office needs some cleaning up and better management...

Strive to set realistic goals from the beginning. You've trained your entire staff that the deadlines you set are unrealistic and they must determine a realistic timeline and drive towards that whole yes'ing leadership that their fake date will happen until it's too late.

Morale is at an all time low. It may be too late to save but efforts need to be made immediately to try to retain the few people left. Employee retention appears to be of no concern to leadership.

Better training bad company again

Inclusiveness, remove racial bias. All white, All male.leadership.team..

Embracing agile methodologies and trusting technical employees. A person's title is held in higher regard than skill or discipline, so poor decisions are made by people without the technical know-how.

Better work flow and sell accurate turn times

Review Sentiment at Newrez LLC

33
33%
67
67%

About Newrez LLC's Environment

D
59/100

Where This Score Ranks Newrez LLC's Environment

BOTTOM
15%

In the Bottom 15% of 2025 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 27 companies in Trenton, NJ

?

Not enough ratings to compare against competitors

The environment at Newrez LLC is considered positive by 38% of employees and regarded as having an “extremely fast” work pace by 24 employees. Newrez LLC ranks in the Bottom 15% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Bottom 35% of 27 companies in Trenton, NJ.

Rate Environment the Highest

  • Gender - Female
    +14%
  • Department - Finance
    +10%
  • Ethnicity - Caucasian
    +6%

Rate Environment the Lowest

  • Gender - Male
    -11%
  • Department - Operations
    -6%
  • Ethnicity - African American/Black
    -2%

How Newrez LLC's Environment Score is Calculated

FILTER RATINGS BY

Results from 69 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less6%
842%
1036%
126%
More than 1210%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast35%
Comfortably fast25%
Moderate20%
A bit slow9%
Bureaucratic11%
What's the work pace at your company?
AnswerPercent
Positive38%
Negative62%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less50%
5-10%50%
10-25%0%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company