
The average Norfolk Southern Corporation Customer Success Manager earns an estimated $47,963 annually, which includes an estimated base salary of $43,793 with a $4,170 bonus. Norfolk Southern Corporation's Customer Success Manager compensation is $3,826 less than the US average for a Customer Success Manager. Customer Success Manager salaries at Norfolk Southern Corporation can range from $25,000 - $105,000.
The Customer Support Department at Norfolk Southern Corporation earns $4,251 more on average than the Admin Department.
Last updated 2 months ago.
Customer Success Managers earn $2,013 more than CS Reps, and $18,567 less than Technical Supports.
The Customer Support Department averages $4,251 more than the Admin Department, and $29,950 less than the Finance Department
The average female Customer Success Manager at companies similar size to Norfolk Southern Corporation reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to Norfolk Southern Corporation reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at Norfolk Southern Corporation believe they're not compensated fairly. 32% of Customer Success Managers at Norfolk Southern Corporation say they receive annual bonuses, and the majority (37%) are not satisfied with their benefits. See more compensation ratings at Norfolk Southern Corporation