OnTrac Outlook Employee Reviews | Comparably
Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more
EMPLOYEE
PARTICIPANTS
531
TOTAL
RATINGS
3882

OnTrac Outlook Employee Reviews

What makes you most happy at work?

When i get paid what i deserve and i earned years

I enjoy working hard and getting things done efficiently

I have control of my work-life balance

Review from Operations Dept

I just like going to work because i do a little bit of everything in there.

That I can be who I truly am

Freedom of individuality I can be who I feel I am

I just love to work

Working and enjoying what I do

Just going in knowing I have a good job that actually wants me to progress

To know the every single customer is receiving their merchandise or packages on time an accurate.

Lunch break and conpensation yep

Love what I do and the people I work with

Review from Operations Dept

Certain people that are personable and have (at a minimum) a sense of humor.

When they keep all of us equally busy.

Relating to people perpective on work level

Getting getting off I'm going home

nothing really guess just knowing your getting payed

Meeting and social networking with. My co-workers

Review from Operations Dept

The pay, the environment and the people

What's going wrong and how can it be improved?

Sort staff needs better wages and/ or dedicated hours. Management needs to live the situations they put their employees in. Upper management seem out of touch with the cost of living verses the lack of wages.

Sounds like they don't get their packages Customers service is horrible

Ontrac can get back to their employees when they are in any situation

Leardership needs more quailty training on how to talk to people

Have you looked at your customer ratings online? Again it needs a better and caring management. Respect employees and customers. Quit making this so hard. We had a history of good numbers and now this GM and Manager have thrown it all out the window. They took our pride away.

In all honesty someone over Management's heads needs to come in and take a look at what's going on you need surprise visits not schedule visits then you will be able to see what's going on because they won't have time to come anyone people on what to do and not to do

Actually caring about the customer.

A lot of the delivery drivers don’t really care about their job and freight is damaged very frequently due to poor maintenance and overloading of the syste

Very easily..Drug test, background check needs to be better and management needs to be replaced

Need to focus on how to have better communication

Review from Operations Dept

Pay Employees the wages owed

Review from Operations Dept

No body seems to care about doing better and improving. Its all just cover your rear end

Review from Operations Dept

Better leadership, better pay, better employees who care about their job, better drivers to deliver the packages rather than stealing them, less theft

Review from Customer Support Dept

What do you like best about your company?

There aren't any Outlook reviews of OnTrac yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of OnTrac yet.
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Review Sentiment at OnTrac

48
48%
52
52%

About OnTrac's Outlook

D+
57/100

Where This Score Ranks OnTrac's Outlook

BOTTOM
25%

In the Bottom 25% of 1493 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 46 companies in Phoenix

3rd

3rd place versus 2 competitors rated on Comparably

OnTrac's Outlook is scored a D+ by 789 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” OnTrac's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to OnTrac's overall culture sentiment. Use the filters below to understand OnTrac employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 11 days ago.

Rate Outlook the Highest

  • Ethnicity - African American/Black
    +16%
  • Experience - 1 to 3 Years
    +2%
  • Experience - Over 10 Years
    +2%

Rate Outlook the Lowest

  • Department - Customer Support
    -47%
  • Gender - Non-Binary
    -44%
  • Ethnicity - Hispanic or Latino
    -35%

How OnTrac's Outlook Score is Calculated

FILTER RATINGS BY

Results from 524 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

51
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic14%
Good17%
Neutral26%
Bad12%
Terrible31%
How do your customers perceive your company?
AnswerPercent
Yes57%
No43%
Are you typically excited about going to work each day?
×
Rate your company