OnTrac – They don't deliver packages but mark them as delivered after complaints are filed with the retailer so they can claim to be unaccountable for losing packages. They don't reply to inquiries until days after they've contacted and then continue to lie about the package being delivered.

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 555

TOTAL RATINGS: 4051

CEO: Rob Humphrey

They don't deliver packages but mark them as delivered after complaints are filed with the retailer so they can claim to be unaccountable for losing packages. They don't reply to inquiries until days after they've contacted and then continue to lie about the package being delivered.

Other Employee Reviews for OnTrac

Briefly describe your overall experience at your company

It is a great place to work.

What do your coworkers need to improve and how could you work together better?

Get along better and be better workers
Team review

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After being with the company for 8 years I finally had to walk away, my quality of life was more important to me than a job
Review from Customer Support Dept

What would you improve about your company's interview process?

train personnel to do a better job vetting
Review from Operations Dept

Briefly describe your overall experience at your company

Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept

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OnTrac – They don't deliver packages but mark them as delivered after complaints are filed with the retailer so they can claim to be unaccountable for losing packages. They don't reply to inquiries until days after they've contacted and then continue to lie about the package being delivered.

They don't deliver packages but mark them as delivered after complaints are filed with the retailer so they can claim to be unaccountable for losing packages. They don't reply to inquiries until days after they've contacted and then continue to lie about the package being delivered.

Other Employee Reviews for OnTrac

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