OnTrac – I have been waiting for a veryimportant package that is 7 days overdue and cannot get an honest tracking answer fron the customer service operators. They keep telling me that it will be delivered "today" and that becomes an outrught lie. I would NEVER use them again. Ontrac seems to be THE worst.

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 554

TOTAL RATINGS: 4024

CEO: Rob Humphrey

I have been waiting for a veryimportant package that is 7 days overdue and cannot get an honest tracking answer fron the customer service operators. They keep telling me that it will be delivered "today" and that becomes an outrught lie. I would NEVER use them again. Ontrac seems to be THE worst.

Other Employee Reviews for OnTrac

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It is a great place to work.

What do your coworkers need to improve and how could you work together better?

Get along better and be better workers
Team review

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After being with the company for 8 years I finally had to walk away, my quality of life was more important to me than a job
Review from Customer Support Dept

What would you improve about your company's interview process?

train personnel to do a better job vetting
Review from Operations Dept

Briefly describe your overall experience at your company

Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept

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I have been waiting for a veryimportant package that is 7 days overdue and cannot get an honest tracking answer fron the customer service operators. They keep telling me that it will be delivered "today" and that becomes an outrught lie. I would NEVER use them again. Ontrac seems to be THE worst.

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