OnTrac – There is no way to speak with a live actual person, no way to determine where the package went to. My tracking info says it was eventually returned to the company I ordered from but Ontrak tells me it was delivered. I will never order from a company that uses Ontrac for it's delivery service.

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 555

TOTAL RATINGS: 4051

CEO: Rob Humphrey

There is no way to speak with a live actual person, no way to determine where the package went to. My tracking info says it was eventually returned to the company I ordered from but Ontrak tells me it was delivered. I will never order from a company that uses Ontrac for it's delivery service.

Other Employee Reviews for OnTrac

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It is a great place to work.

What do your coworkers need to improve and how could you work together better?

Get along better and be better workers
Team review

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After being with the company for 8 years I finally had to walk away, my quality of life was more important to me than a job
Review from Customer Support Dept

What would you improve about your company's interview process?

train personnel to do a better job vetting
Review from Operations Dept

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Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept

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There is no way to speak with a live actual person, no way to determine where the package went to. My tracking info says it was eventually returned to the company I ordered from but Ontrak tells me it was delivered. I will never order from a company that uses Ontrac for it's delivery service.

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