OnTrac – There is no way to speak to a person other than through text messaging. They take no responsibility for non delivery of items and refer you back to the seller. Have a package missing for over a week after it said it was on a truck for delivery. They can't find it which means that they have a thief.

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 555

TOTAL RATINGS: 4051

CEO: Rob Humphrey

There is no way to speak to a person other than through text messaging. They take no responsibility for non delivery of items and refer you back to the seller. Have a package missing for over a week after it said it was on a truck for delivery. They can't find it which means that they have a thief.

Other Employee Reviews for OnTrac

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It is a great place to work.

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Get along better and be better workers
Team review

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After being with the company for 8 years I finally had to walk away, my quality of life was more important to me than a job
Review from Customer Support Dept

What would you improve about your company's interview process?

train personnel to do a better job vetting
Review from Operations Dept

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Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept

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There is no way to speak to a person other than through text messaging. They take no responsibility for non delivery of items and refer you back to the seller. Have a package missing for over a week after it said it was on a truck for delivery. They can't find it which means that they have a thief.

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