OnTrac – My order wasn’t delivered but said it was. Reached out to customer service, said it was a “bad delivery” and I had to reach out to the original merchant. When I asked further questions, they told me the conversation was now over. Terrible service, will never use

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 555

TOTAL RATINGS: 4051

CEO: Rob Humphrey

My order wasn’t delivered but said it was. Reached out to customer service, said it was a “bad delivery” and I had to reach out to the original merchant. When I asked further questions, they told me the conversation was now over. Terrible service, will never use

Other Employee Reviews for OnTrac

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It is a great place to work.

What do your coworkers need to improve and how could you work together better?

Get along better and be better workers
Team review

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After being with the company for 8 years I finally had to walk away, my quality of life was more important to me than a job
Review from Customer Support Dept

What would you improve about your company's interview process?

train personnel to do a better job vetting
Review from Operations Dept

Briefly describe your overall experience at your company

Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept

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OnTrac – My order wasn’t delivered but said it was. Reached out to customer service, said it was a “bad delivery” and I had to reach out to the original merchant. When I asked further questions, they told me the conversation was now over. Terrible service, will never use

My order wasn’t delivered but said it was. Reached out to customer service, said it was a “bad delivery” and I had to reach out to the original merchant. When I asked further questions, they told me the conversation was now over. Terrible service, will never use

Other Employee Reviews for OnTrac

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