Party City Leadership Employee Reviews
What do you like best about the leadership team?
that we work as a team
Review from Operations Dept
everyone is chill and nice and fun
Really nice people and nice envorment
Everyone is helpful and willing to pitch in
All of then are very nice people
I like how the managers all try to get input on suggestions with certain changes in our store considering it before making final decisions.
They are all helpful and kind
My boss not only cares for the store but her staff u couldn't have picked a better person
They actually care and work with us
Some managment is understanding and friendly. Keeping a fun atmosphere
Review from Customer Success Dept
The best team leaders by far
Honest, open, dependable, and hard working.
They are always helpful & will make sure you understand Everything
Autonomy and very little micromanaging
They try to be effective, efficient, and creative; results are mixed.
There's heart and great care taken in that role as of now. Our store head and team leaders have all been understanding and patient with customers and each other. We do all we can to make a customer's experience as pleasant as possible given what we can do to make that happen although not always easy
Review from Customer Success Dept
Fun and very nice and understanding
Manager is chill but firm. He expects us to complete our tasks, but doesn't breath down our necks nor rushes us. He allows us to figure out how to do things and will guide us from time to time.
Very trust worthy hard working F E A leadership.
Very helpful and supportive at all times.
What does the leadership team need to get better at?
Top fown communication, management dtructure, operstion planning, vision, goals customer focus, pricing, producr, brand marketing and vustomer innovstion
paying their employees and contacting them
Review from Sales Dept
We need an actual store manager
listening to and understanding employees
Review from Customer Success Dept
Not succumbing to pressure as much. Promoting a sense of comradery. Actually training people.
Value their employees and show them they mean something to the company
Training new hires and caring more
Cleaning the store and the customer service
Being helpful, properly resolving issues, communication.
Approaching a problem with maturity and respect.
Organization and they need to start asking employees if they can work a certain day rather than just randomly scheduling them.
Review from Customer Success Dept
Team work stop the messyness
Hiring more employees so we can take proper rest breaks
Give team members with years at party city a chance to advance. There's a lot of favoritism and with that comes discrimination
Review from Customer Success Dept
How they treat staff and
Communication, and to learn how to reapect others.
Training and speaking to employees
Communication, work ethic, compassion. They need to take a manager course so they all can learn how to be one.
Treating others like humans and show respect
Leadership needs to get better at communcating to their employees their issues and expectations instead of reducing hours over it.