Party City Culture | Comparably
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Party City Claimed Company
Party City is a store that provides materials for parties for anything from birthday parties to holiday parties. read more
EMPLOYEE
PARTICIPANTS
945
TOTAL
RATINGS
6957
Updated on: January 14, 2026

Party City Company Culture

Party City Culture

This score is derived from employee ratings & reviews
2.5/5
Party City's Overall Culture is rated D

Top Rated Culture Dimensions

Environment
C-
Diversity
D
Executive Team
D
Gender
D
Office Culture
D

Party City CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
James Harrison Party City's CEO
James Harrison
55 /100
See More

Diversity at Party City

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Party City have rated Environment, Team, and Office Culture as the highest categories they have scored

Women at Party City

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Party City have rated Environment, Team, and Work Culture as the highest categories they have scored

Party City eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-36

Party City employees are -36% more likely to recommend Party City as a great place to work

26%Promoters
12%Passives
62%Detractors

Working at Party City

Working at Party City is rated below average by 945 employees, across various culture dimensions. Party City employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Party City’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in New York. See below in detail how working at Party City was rated by employees.

Overall Company Culture at Party City

D

Overall Company Culture at Party City is rated D

Last updated 14 days ago

Bottom
15%

Party City ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 945 Employees

View Results
0
20
40
60
80
100
Product
87
Product87
Customer Success
60
Customer Success60
Operations
57
Operations57
Sales
56
Sales56
Customer Support
53
Customer Support53
Marketing
51
Marketing51

Party City Employee Reviews

Out of 573 Party City employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Party City improve their work culture.

57%
43%
Positive Reviews57%
Constructive Feedback43%

Positive Reviews From Party City Employees

  • What did you like most about the interview process?
    The crissover the oppurtunuty to i terbiew for one podition and be seen ad a potential gor kore and i terviewed for adfitional position offered bith wiyh oppurtunity to choose
  • What did you like most about the interview process?
    the interviewer was great and made me feel like family
  • What makes you most happy at work?
    having fun at work and working with good people
Read More Positive Reviews

Constructive Feedback From Party City Employees

  • What do your coworkers need to improve and how could you work together better?
    Clear concise scope planning production, teamwork efforts instead of sabotage and subtrefuge
  • What does the leadership team need to get better at?
    Top fown communication, management dtructure, operstion planning, vision, goals customer focus, pricing, producr, brand marketing and vustomer innovstion
  • What needs to change to make the company culture better?
    Compassion during health complications l had 12 surgeries beginning with my right toe.
Read More Constructive Reviews

Party City Company Information

Party City Company Overview

Party City is a store that provides materials for parties for anything from birthday parties to holiday parties.

Party City Mission, Vision & Values

Party City Mission Statement

At Party City… We make it easy to create unforgettable moments! We recognize our customers come to Party City because we have the broadest and best selection – our merchants and product developers work hard to ensure we have exciting and innovative new products, our store associates ensure our stores are easy to shop and our planning and allocation team ensures merchandise is always in stock. Regardless of your department or role, your actions contribute to our success! We are helpful, passionate and fun!

Party City Values

  • Teamwork & Collaboration
  • Exceeds Customer Expectations
  • Accountable for Results
  • Communicates & Listens
  • Has the Desire to Learn and Grow
Party City Mission, Vision & Values

Sustainability and Corporate Social Responsibility at Party City

“Overall, our first quarter results were largely in line with our expectations on the top and bottom lines, inclusive of the helium shortage, which negatively impacted our latex and metallic balloon categories. Despite these helium challenges in the first quarter, we made progress on many fronts operationally and our global team continued to execute against our key strategic priorities including: developing plans to test new store concepts, implementing pricing initiatives designed to improve value perception, and increasing product competency in the area of paper straws as part of our focus on environmental sustainability.”

Our passion for parties goes beyond party supplies. Celebrations bring people together to highlight extraordinary milestones. It’s why we partner with various organizations striving to make a difference in the lives of the communities they serve.

Since 2011, our efforts have benefited many deserving organizations, raising more than $18 million in donations and fundraising.

Sustainability at Party City
Headquarter80 Grasslands Rd.
Elmsford, NY
United States of America
Websitewww.partycity.com
Founding Date1986
Tel914-345-2020
Company StatusPublic
StockPRTY

Party City Competitors

Party City competitors include Wayfair, Target, Macy's, and Walmart. Party City ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Party City compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Wayfair's Logo
    Wayfair
    4.0/5
  2. #2
    Target's Logo
    Target
    3.6/5
  3. #3
    Macy's' Logo
    Macy's
    3.0/5
  4. #4
    Walmart's Logo
    Walmart
    3.0/5
  5. #5
    Party City's Logo
    Party City
    2.5/5
Learn More About Party City Competitors
  • Culture Video

Party City Employees

945 employees at Party City have reviewed Party City across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.

Overall, the 945 Party City employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Party City are mostly dissatisfied with their total compensation at Party City, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Party City are not very pleased with their team. 945 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Party City are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Party City believe the environment at Party City is negative. Most Participants believe the pace of work at Party City is comfortably fast. About 79% of the employees at Party City work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Party City are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Party City employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Party City report the work pace is comfortably fast
Work Pace
A Day in the Life
68% of Party City employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Party City employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Party City employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Party City employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of Party City employees call their work environment negative
Environment

Joining Party City - Employee Onboarding

The prevailing opinion from employees about joining Party City is that the company was very unprepared on their first day. Party City employees concluded that their overall onboarding experience was negative. 20% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Party City Employee Onboarding

Party City KPIs and OKRs

Employees’ understanding of Party City's KPIs and OKRs is essential for its success. Out of 6 Party City employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?
Party City KPIs & OKRs

Party City CEO & Leadership

Party City CEO - James Harrison

James Harrison Party City's CEO
55 /100

James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in New York. James Harrison’s employees rank Party City in the Bottom 35% for Environment, in the Bottom 20% for Executive Team, and in the Bottom 20% for Office Culture. Harrison is generally unpopular with Party City employees, but ranks especially low with employees in the Marketing department, and by employees in the Customer Success department and employees identified with Other ethnicities. However, employees in the Product department have a slightly more favorable view of the CEO.

Party City Leadership

The Party City Executive Team is rated a “D” and led by CEO James Harrison, SVP, Marketing & Chief Digital Officer Pat Duncan, and Senior Vice President, Chief Information Officer Steve Skiba

  • James Harrison CEO / President

    James Harrison CEO / President

    James Harrison serves as the CEO / President of Party City.

  • Pat Duncan SVP, Marketing & Chief Digital Officer

    Pat Duncan serves as the SVP, Marketing & Chief Digital Officer of Party City. Pat started at Party City in March of... read more

  • Steve Skiba Senior Vice President, Chief Information Officer

    Steve Skiba serves as the Senior Vice President, Chief Information Officer of Party City. Steve started at Party City in... read more

  • Chris Richardson Vice President of Operations

    Chris Richardson serves as the Vice President of Operations of Party City. Chris started at Party City in April of 2018.... read more

  • Tim Gower SVP Operations

    Tim Gower serves as the SVP Operations of Party City.

  • Keith Rivela VP of eCommerce Operations, Digital Marketing & Analytics

    Keith Rivela serves as the VP of eCommerce Operations, Digital Marketing & Analytics of Party City. Keith started at... read more

  • Bill Furtkevic Vice President - Marketing

    Bill Furtkevic serves as the Vice President - Marketing of Party City. Bill started at Party City in September of 2006.... read more

  • Melissa Wallace VP Human Resources

    Melissa Wallace serves as the VP Human Resources of Party City.

  • Joseph Zepf Vice President - General Counsel & Secretary

    Joseph Zepf serves as the Vice President - General Counsel & Secretary of Party City.

See More Executives

Explore Party City Leadership Team

Party City Salaries

How much does Party City pay?

How much do people at Party City get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Party City is $124,242, or $59 per hour, while the estimated median salary is $122,061, or $58 per hour.

At Party City, the highest paid job is a Director of Sales at $236,726 annually and the lowest is an Admin Assistant at $31,200 annually. Average Party City salaries by department include: Design at $98,816, Operations at $103,204, Marketing at $106,681, and Business Development at $158,211. Half of Party City salaries are above $122,061.

347 employees at Party City rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 1018 ratings) while 329 employees at Party City rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 336 ratings).

Salaries contributed from Party City employees include job titles like Graphic Designer, Admin Assistant, and Sales Associate. Comparably data has a total of 2 salary records from Party City employees.

Last updated months ago.

1st Percentile
$37k
$37k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$170k
$170k50th Percentile
67th Percentile
$213k
$213k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$273k
$273k100th Percentile
$124,242*
Average Compensation
$122,061*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Party City Salaries by City

Party City Salaries by Department

Explore Party City Salaries

Diversity & Inclusion at Party City

Diverse employees at Party City score the company 57/100 across various culture categories, placing Party City in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Party City across various culture dimensions.

Through a series of acquisitions between 2005 and today, we have built a powerful retail operation that captures the full manufacturing-to-retail margin on a significant portion of the products sold in our stores. Our category-defining retail concept, multi-channel reach, widely recognized brands, broad and deep product offering, and low-cost global sourcing model are, we believe, significant competitive advantages which position us for continued organic and acquisition-led growth and margin expansion.,,

Ranked Culture the Highest

Women 58/100
Department - Sales
Men 71/100
Department - Customer Success
Diverse Employees 67/100
Department - Operations

Ranked Culture the Lowest

Women 39/100
Tenure - Less Than 1 Year
Men 51/100
Department - Sales
Diverse Employees 54/100
Department - Sales
Explore Party City Diversity & Inclusion

Party City Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
Explore Party City Perks and Benefits

Party City PTO

Party City's PTO and Vacation policy typically gives 0-10 days off a year with 40% of employees expected to be work free while out of office. Paid Time Off is Party City's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Party City's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy33%
Office Meals0%
401k Contribution67%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes60%
No40%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo17%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Party City PTO Policy

Party City Careers

Party City Jobs

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H1B Visa

In 2019, Party City applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

3
Total Applied
  • 100% Granted (3 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Party City Know You Want To Work There

Overview of Candidates Interested in Party City on Comparably

Candidates By Department

All Industries
50%
Sales
33%
Engineering
17%

Candidates By Location

New York City
17%
Dodge Center
17%
Carlsbad
17%
Wichita Falls
17%
Other
33%

Frequently Asked Questions regarding Party City

What is Party City address?

Party City location is at 80 Grasslands Rd.

Who is the CEO of Party City?

Party City CEO is James Harrison, their score by employees is 55

What is Party City eNPS?

The eNPS for Party City is -36

What is Party City revenue?

Party City revenue is $2B

What is the salary for Content Manager in Party City?

Content Manager average salary in the US is 88k

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