Party City Employee Reviews
Out of 572 Party City employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Party City improve their work culture. The Sales team, with 58% positive reviews, reports the best experience at Party City compared to all other departments at the company. The Operations team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Top fown communication, management dtructure, operstion planning, vision, goals customer focus, pricing, producr, brand marketing and vustomer innovstion
paying their employees and contacting them
Review from Sales Dept
We need an actual store manager
listening to and understanding employees
Review from Customer Success Dept
Not succumbing to pressure as much. Promoting a sense of comradery. Actually training people.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel as though the hours im getting arent enough
I believe I should have a better position then just cashier seeing they come for my advice, expect me to carry the work for them and for being super reliable
i havent got paid and they will not contact me
Review from Sales Dept
Treat me with respect and actually act like im a human
if i was paid more, i am the only one who cleans the bathroom for some reason
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Clear concise scope planning production, teamwork efforts instead of sabotage and subtrefuge
Being actual nice or respectful people
There is zero communication and no sense of hiring urgency. The store is short staffed.
Better communication and learning to respect others.
I feel like my co workers do just fine if we had a good management team to lead us we'd be bettet
What needs to change to make the company culture better?
Compassion during health complications l had 12 surgeries beginning with my right toe.
Review from Sales Dept
Store 1035 is short staffed so everyone pulls doubles and we have no working bathroom
Less passive agressive managers and better communication
Managers need to change. Pay needs to change. And i think company policy should change because company cares more about disrespectful intitled customers than the people that work for them
Change management before everyone leaves
What would you improve about your company's interview process?
pay me and contact me
Review from Sales Dept
Being more clear about work tasks.
I got hired same day as i put in the application and immediately started with no training or help.
Ask actual questions because apits ng if youre scared of balloons
I would change how my store manager selecets new employees based off of their ethnicity or sexual orientation
What's going wrong and how can it be improved?
Maybe if the store manager did their job instead of making everyone else do it for them instead
i havent been paid for when i worked
Review from Sales Dept
We need a working bathroom and pay raises
Employees comes to team leader after death in family & ask for a day off but told not know graduation season, then a week later starting to feel sick and ask again & told no we are still in graduation season but I'll give you an extra day off soon.
More hours so the stores are less understaffed.
What would you most like to see improved at your company?
More transparent communication and more honesty.