4
eNPS Score
Q&A With Paychex Employees
At Paychex, our team-oriented culture empowers our employees to reach their fullest potential. We celebrate diverse perspectives and talent, and encourage our employees to bring their insights and recommendations to the table. Paychex was born of the philosophy that one great idea can change the world. We continue to thrive on that same principle by enabling our employees to be visionaries.
How employees describe working at Paychex
I've been there selling for 9 years and it would take a lot for me to leave.
Review from Sales Dept
My co workers are what makes me happy
2 rounds. Easy questions. Very conversational
The accountant channel team culture is phenomenal
My team is the only reason I stay. They live the values even when the exec team doesn't.
What it's like to work at Paychex
- Paychex employees generally work 8.9 hrs a day
- Employees at Paychex report the work pace is extremely fast
- On a typical day, employees at Paychex have 1 meeting
- 78% of Paychex employees look forward to interacting with their team every day
- Paychex employees most often take 10-15 paid vacation and sick days each year
- 54% of Paychex employees report they are happy with their work life balance
- Paychex employees typically get valuable feedback on how to improve at work Every Week
- 68% of Paychex employees call their work environment positive
Q&A With Paychex Employees
IDX: 25 TOT: 51
How challenged are you at Paychex?
Way too challenged for it to be beneficial or motivational
What are the team outings like at Paychex?
Non existing now because everyone is always too busy and working remote
What's one thing you wish you'd known before joining Paychex?
The workload, training, and low pay
How much diversity is there among employees at Paychex?
Alot. That is the one great thing
What's the office layout like at Paychex?
It changes too much to say
What's the pay like for Customer Support roles at Paychex?
Completely under paid. Lowest paid amongst all other companies
What's the vibe like in the Customer Support dept at Paychex? How many hours are you working?
Stressful and too many hours. You are expected to complete impossible tasks in 8 hours leaving you always behind and stressed out
What's the Customer Support team like at Paychex?
Stressed out, under trained, and overworked
How's the leadership on the Customer Support team at Paychex?
Embarrassing to say the least. You are on your own.
How's the morale at Paychex?
It used to be amazing a few years ago but now it is terrible. You are on your own to handle impossible work loads with little training or support. I left after 5 years of giving my very best effort in an impossible, unrewarding, and dead end position. Not worth it.
What do you like best about the leadership team at Paychex?
Best line of management I have ever worked for
Curious about what work's like at Paychex?
Anonymously Ask Paychex Employees Any Question
Should I work at Paychex?
43% of Paychex employees would encourage their friends to become coworkers, whereas 18% are neutral and 39% would not recommend working at Paychex to their friends.
| 43% | Promoters |
|---|---|
| 18% | Passive |
| 39% | Detractors |
