Working At Paychex - Ask a Question | Comparably
Paychex Claimed Company
As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees. read more
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
3385
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Q&A With Paychex Employees

At Paychex, our team-oriented culture empowers our employees to reach their fullest potential. We celebrate diverse perspectives and talent, and encourage our employees to bring their insights and recommendations to the table. Paychex was born of the philosophy that one great idea can change the world. We continue to thrive on that same principle by enabling our employees to be visionaries.

How employees describe working at Paychex

Keeping the same representative with the customer for more efficient customer service. Every two month a new customer service Rep introduces themselves. You cannot teach the same person when you call or email. Reps are either very well trained, others untrained & amswers were not correct.

Posted 4 days ago

Pay is horribly low for what you are expected to do

Review from Sales Dept · Posted 13 days ago

My manager was kind and made me feel that i can do well

Its a good company to work for but there are challenges

I've been there selling for 9 years and it would take a lot for me to leave.

Review from Sales Dept
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What it's like to work at Paychex

  • Paychex employees generally work 8.9 hrs a day
  • Employees at Paychex report the work pace is extremely fast
  • On a typical day, employees at Paychex have 0 meetings
  • 77% of Paychex employees look forward to interacting with their team every day
  • Paychex employees most often take 10-15 paid vacation and sick days each year
  • 47% of Paychex employees report they are happy with their work life balance
  • Paychex employees typically get valuable feedback on how to improve at work Every Week
  • 68% of Paychex employees call their work environment positive

Q&A With Paychex Employees

Aggregated Employee Answer on Comparably

  • Paychex employees rate their overall benefits a B and most of them think the perks are Neutral. 71% of Paychex employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.

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Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like Paychex is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Paychex.

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Aggregated Employee Answer on Comparably

  • Paychex employees rate their manager a B- or 69/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Paychex employees rates their pay and overall compensation a C or 61/100. 43% of employees believe they are paid fairly and 69% of employees get raises every year.

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Curious about what work's like at Paychex?

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Should I work at Paychex?

43% of Paychex employees would encourage their friends to become coworkers, whereas 17% are neutral and 40% would not recommend working at Paychex to their friends.

3
eNPS Score
43%Promoters
17%Passive
40%Detractors

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