Paychex Culture | Comparably
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Paychex Claimed Company
As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees. read more
EMPLOYEE
PARTICIPANTS
312
TOTAL
RATINGS
3308

Paychex Company Culture

Paychex Culture

This score is derived from employee ratings & reviews
3.4/5
Paychex's Overall Culture is rated C+

Top Rated Culture Dimensions

Paychex CEO

Top 40%Top 40% of Similar Size Companies on Comparably
John B. Gibson, Jr. Paychex's CEO
John B. Gibson, Jr.
70 /100

Diversity at Paychex

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at Paychex have rated Environment, Perks And Benefits, and Team as the highest categories they have scored

Women at Paychex

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at Paychex have rated Perks And Benefits, Environment, and CEO Rating as the highest categories they have scored

Paychex eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

4

Paychex employees are 4% more likely to recommend Paychex as a great place to work

43%Promoters
18%Passives
39%Detractors

Working at Paychex

Working at Paychex is rated average by 312 employees, across various culture dimensions. Paychex employees are most satisfied about Environment, Perks And Benefits, and CEO Rating categories, putting Paychex’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Rochester, NY. See below in detail how working at Paychex was rated by employees.

Overall Company Culture at Paychex

C+

Overall Company Culture at Paychex is rated C+

Last updated 2 days ago

Top
50%

Paychex ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 312 Employees

View Results
0
20
40
60
80
100
HR
86
HR86
Engineering
79
Engineering79
Operations
78
Operations78
Sales
74
Sales74
Customer Support
69
Customer Support69
Marketing
63
Marketing63
Design
59
Design59
IT
56
IT56

Paychex Employee Reviews

Out of 370 Paychex employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Paychex improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From Paychex Employees

  • What makes you most happy at work?
    Closing a deal and having great partnerships
  • What is most positive about the culture and environment at your company?
    I swear our service teams drink the Koolade and bleed blue. They bend over backwards for clients. I'm in sales and we couldn't do it without them. Also the recognition and compensation for top performers is amazing.
  • What is the best part about your compensation package?
    Seems pretty fair for the job.

Constructive Feedback From Paychex Employees

  • What does the leadership team need to get better at?
    Coordinating how a job should be done. Lots of mixed messages from each manager which leaves employees confused and discouraged.
  • What do your coworkers need to improve and how could you work together better?
    They're doing the best they can
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Annual increases equating to more than 2%

Paychex Company Information

Paychex Company Overview

As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees.

Paychex was founded in 1971 and its current CEO is John B. Gibson, Jr.. Since its inception 55 years ago, Paychex has grown to 16000 employees.

Paychex Mission, Vision & Values

Paychex Mission Statement

We will be the leading provider of payroll, human resource, and employee benefit services by being an essential partner with America's businesses.

Paychex Vision Statement

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement that continues a tradition of delivering excellence.

Paychex Values

  • Partnership
  • Accountability
  • Respect
  • Innovation
  • Integrity
  • Service

Sustainability and Corporate Social Responsibility at Paychex

Paychex is a Purpose-driven organization and has been since our founding. That Purpose is simple but powerful – helping businesses succeed. We support entrepreneurs and business leaders in building companies and strong economies in the communities we serve. By doing so we help impact the world for the better.

We are committed to reducing the environmental impact from our operations and strive for continuous improvement in all key areas. We have revised our Environmental Policy to align with our ambition of achieving Net Zero greenhouse gas (GHG) emissions by 2050.

Paychex has a longstanding commitment to the communities in which its employees live and work across the United States. Within these 100+ communities, Paychex and its employees organize community fundraisers, participate in local challenge events, volunteer at food pantries and clothing drives, or commit time to a personal cause. In addition, Paychex provides free or discounted services to a number of charitable groups and organizations.

Our employees support ongoing causes as well as responses to emergencies and disasters.
We provide each employee with eight hours of paid time off every year to volunteer for a community organization.
United Way, the Salvation Army, the American Cancer Society, and the American Heart Association are just some of the groups supported at the local level.

Headquarter911 Panorama Trl S
Rochester, NY 14625
United States of America
Websitewww.paychex.com/
Founding Date1971
Tel(800) 322-7292
Company StatusPublic
StockPAYX
Jobscareers.paychex.com/careers
Social Sites

Paychex Competitors

Paychex competitors include Insperity, TriNet, Justworks, and Gusto. Paychex ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Paychex compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Insperity's Logo
    Insperity
    4.5/5
  2. #2
    TriNet's Logo
    TriNet
    3.8/5
  3. #3
    Justworks' Logo
    Justworks
    3.7/5
  4. #4
    Paychex's Logo
    Paychex
    3.4/5
  5. #5
    Gusto's Logo
    Gusto
    3.2/5
  • Paychex is a leading provider of HR, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobile-first platform, Paychex Flex®, with dedicated, personal service, Paychex empowers small- and medium-sized businesses to focus on the growth and management of their organizations. The company supports more than 700,000 customers throughout the U.S. and Europe with HR and payroll solutions. While Paychex is a large company with more than 15,000 employees nationwide, those who work here quickly learn they have a voice. Hear how our employees experience freedom to express their ideas, dialogue with colleagues, and grow in their careers at Paychex.
  • Paychex understands that employees are more likely to achieve peak performance when they also have time to focus on life outside of work. So managers check in regularly to encourage team members to take personal days. The company also has a policy that gives employees the option to donate their paid time off (PTO) to another co-worker in need, and all employees can use an eight-hour workday to volunteer for a charitable cause of their choosing, such as the annual Day of Giving.

Paychex Employees

Paychex has 16000 employees. 312 employees at Paychex have reviewed Paychex across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 312 Paychex employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Paychex are not very pleased with their total compensation at Paychex, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Paychex are generally satisfied with their team. 312 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Paychex are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Paychex believe the environment at Paychex is positive. Most Participants believe the pace of work at Paychex is extremely fast. About 64% of the employees at Paychex work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Paychex are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Paychex employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Paychex report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Paychex have 0 meetings
Meetings
A Day in the Life
78% of Paychex employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Paychex employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
54% of Paychex employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Paychex employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
68% of Paychex employees call their work environment positive
Environment

Joining Paychex - Employee Onboarding

The prevailing opinion from employees about joining Paychex is that the company was prepared on their first day. Paychex employees concluded that their overall onboarding experience was positive. 57% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Paychex KPIs and OKRs

At Paychex 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Paychex's KPIs and OKRs is essential for its success. Out of 20 Paychex employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 12 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Paychex Salaries

How much does Paychex pay?

How much do people at Paychex get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Paychex is $136,934, or $65 per hour, while the estimated median salary is $133,904, or $64 per hour.

At Paychex, the highest paid job is a Director of Sales at $231,326 annually and the lowest is a Desktop Support at $35,000 annually. Average Paychex salaries by department include: Communications at $230,491, Admin at $60,503, IT at $118,394, and Product at $161,819. Half of Paychex salaries are above $133,904.

164 employees at Paychex rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 507 ratings) while 157 employees at Paychex rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 169 ratings).

Salaries contributed from Paychex employees include job titles like DevOps, Automation Engineer, UI/UX Designer, and Accountant. Comparably data has a total of 19 salary records from Paychex employees.

Last updated 3 days ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$136,934*
Average Compensation
$133,904*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Paychex Salaries by City

Paychex Salaries by Department

Explore Paychex Salaries

Diversity & Inclusion at Paychex

Diverse employees at Paychex score the company 70/100 across various culture categories, placing Paychex in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Paychex across various culture dimensions.

Inclusion and diversity play an important role in our success at Paychex. We pride ourselves on innovation, and we innovate by bringing together people with new and different ideas, skills, and backgrounds to help us shape the next dimension of our business. Belonging is at the core of our culture and employee experience. It’s about more than wanting employees to feel comfortable being their authentic selves. In celebrating our individual differences, we encourage employees to lean into their unique strengths and perspectives to advance their careers and better serve their colleagues, partners, and customers.,,,

Ranked Culture the Highest

Women 89/100
Department - Sales
Men 79/100
Department - Engineering
Diverse Employees 93/100
Department - IT

Ranked Culture the Lowest

Women 57/100
Tenure - Less Than 1 Year
Men 40/100
Tenure - 1 to 2 Years
Diverse Employees 48/100
Department - Operations

Paychex Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Paychex PTO

Paychex's PTO and Vacation policy typically gives 10-15 days off a year with 60% of employees expected to be work free while out of office. Paid Time Off is Paychex's most important benefit besides Healthcare when ranked by employees, with 58% of employees saying it is the most important benefit. Paychex's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy58%
Office Meals0%
401k Contribution17%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes40%
No60%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo16%
$1000 -$1500/mo42%
$500 -$1000/mo42%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Paychex Careers

Paychex Jobs

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H1B Visa

In 2019, Paychex applied for 19 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Paychex has a total of 16000 employees

19
Total Applied
  • 100% Granted (19 out of 19)
  • 0% Denied ( out of 19)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 19)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 19)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Paychex Know You Want To Work There

Overview of Candidates Interested in Paychex on Comparably

Candidates By Department

All Industries
27%
Sales
18%
Product
9%
Engineering
9%
Customer Support
9%
Other
27%

Candidates By Location

Rochester
9%
Chicago
9%
Boston
5%
Tampa
5%
Hamilton
5%
Other
68%

Frequently Asked Questions regarding Paychex

What is Paychex address?

Paychex location is at 911 Panorama Trl S

Who is the CEO of Paychex?

Paychex CEO is John B. Gibson, Jr., their score by employees is 70

What is Paychex eNPS?

The eNPS for Paychex is 4

What is Paychex revenue?

Paychex revenue is $5B

What is the salary for Senior Marketing Manager in Paychex?

Senior Marketing Manager average salary in the US is 159k

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