Paychex Employee Reviews
Out of 389 Paychex employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Paychex improve their work culture. The Operations team, with 83% positive reviews, reports the best experience at Paychex compared to all other departments at the company. The Sales team offered the most constructive feedback, with 23% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Our leadership team feels for us and we can tell they are being given the runaround from higher ups.
they help me get my client issues resolved.
The accountant channel team culture is phenomenal
Progressive thinking and keeping Paychex current
Review from Customer Support Dept
A service mindset trickles down from the top leaders at the company and is evident in the care and attention my clients receive.
What is the best part about your compensation package?
We have good pay and benefits
Seems pretty fair for the job.
Review from Sales Dept
Salary plus commission opportunity is great
Good healthcare and we receive bonuses at the end of the fiscal.
Stock Options are the best part
Review from Customer Support Dept
What are some of the best things about your team?
Team. We struggle together and understand eachother.
My team works as hard as i do
we are a good fun group to work with
We work very well together to communicate and help others out when we can.
The team collaborates well together and makes a big impact at Paychex
What is most positive about the culture and environment at your company?
Hybrid work environment. Other than that, it has gone down hill
I swear our service teams drink the Koolade and bleed blue. They bend over backwards for clients. I'm in sales and we couldn't do it without them. Also the recognition and compensation for top performers is amazing.
Review from Sales Dept
Everyone enjoys what they do
Fun and friendly culture at Paychex.
Review from Customer Support Dept
The culture is positive, feels like I am with family.
Review from Customer Support Dept
What did you like most about the interview process?
I liked when it was over
My manager was kind and made me feel that i can do well
2 rounds. Easy questions. Very conversational
It was a challenging experience and has helped me grow
Quick answer on the application.
What makes you most happy at work?
solving clients problems and leaving them with good information that helps them navigate the flex hcm software.
Closing a deal and having great partnerships
Review from Sales Dept
My co workers are what makes me happy
My leader, team, and also why we do this everyday
My coworkers and the level of work I get to work on.
Review from Customer Support Dept
What do you like best about your company?
I love working for Paychex. I love everything about it.
Review from Customer Support Dept
making an impact to clients, paycheck
Innovation and growth opportunities