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Horrible company that lies to both its employees and clients alike. Toxic work enviornment where over performing employees are held back so they dont need to be replaced while promoting poor performing reps because they are popular. Shifting tons of jobs to India and do work with less standards
What does the leadership team need to get better at?
Stop micromanaging workers and actively listen to Supervisors and front level employees who work directly with clients. Stop sacrificing quality for quantity of work and stop ysing discounts to appease clients and correct the source of the issues.
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