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Anonymously Rate Your Experience & Make Work BetterPaySpan, Inc. employees are 22% more likely to recommend PaySpan, Inc. as a great place to work
| 44% | Promoters |
|---|---|
| 34% | Passives |
| 22% | Detractors |
Working at PaySpan, Inc. is rated average by 9 employees, across various culture dimensions. PaySpan, Inc. employees are most satisfied about Compensation, Environment, and Happiness categories, putting PaySpan, Inc.’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Gainesville, FL. See below in detail how working at PaySpan, Inc. was rated by employees.
Overall Company Culture at PaySpan, Inc. is rated B-
Last updated months ago
PaySpan, Inc. ranks in the Top 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 28 PaySpan, Inc. employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping PaySpan, Inc. improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
What are some of the best things about your team?Drive with Passion, Collaboration and committment
What do you like best about the leadership team?The leadership team is very transparent and approachable. Open to suggestions and respects their team members
What did you like most about the interview process?They asked thoughtful questions that made me really think would this be a great fit for me to work at.
What do your coworkers need to improve and how could you work together better?Learning new technology, listening to new ideas, growing on culture
What does the leadership team need to get better at?Evolving and hiring the right talent that will lead the company into the future
Why do you feel undervalued and what would make you feel better about your compensation?A higher salary and/or a lower workload
Payspan is the leading provider of healthcare reimbursement and payment automation.
Payspan is the nation's leading provider of healthcare reimbursement and payment automation services, leveraging the largest healthcare e-payment network to drive value-based care reimbursemen
Payspan's customers comprise an elite array of industry-leading payers, providers and solution partners, spanning the healthcare reimbursement spectrum.
| Headquarter | 7751 Belfort Pkwy Jacksonville, FL 32256 United States of America |
|---|---|
| Website | payspan.com |
| Founding Date | 1985 |
| Tel | 904-588-7113 |
| Company Status | Private |
| Jobs | recruiting.paylocity.com/recruiting/jobs/All/0c29d25b-0d0d-4c00-b56b-39b4e1827a20/Payspan |
| Social Sites |
PaySpan, Inc. competitors include InstaMed, Emdeon, and CarePayment. PaySpan, Inc. ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how PaySpan, Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

9 employees at PaySpan, Inc. have reviewed PaySpan, Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 PaySpan, Inc. employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PaySpan, Inc. are extremely happy with their total compensation at PaySpan, Inc., which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PaySpan, Inc. are pleased with their team. 9 Participants grade the quality of their coworkers a C. The majority believe the meetings at PaySpan, Inc. are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PaySpan, Inc. believe the environment at PaySpan, Inc. is positive. Most Participants believe the pace of work at PaySpan, Inc. is comfortably fast. About 62% of the employees at PaySpan, Inc. work 8 hours or less.
Overall, the employees at PaySpan, Inc. are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining PaySpan, Inc. is that the company was somewhat prepared on their first day. PaySpan, Inc. employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At PaySpan, Inc. 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of PaySpan, Inc. KPIs and OKRs is essential for its success. Out of 5 PaySpan, Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Rob’s approval rate is lower compared to CEOs at similar sized companies, putting Rob in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to CEOs of all other companies in Gainesville, FL. Rob Pinataro’s employees rank PaySpan, Inc. in the Top 15% for Compensation, in the Top 15% for Environment, and in the Top 15% for Happiness. When compared to PaySpan, Inc.’s competitors, Rob Pinataro ranks below InstaMed CEO Bill Marvin.
The PaySpan, Inc. Executive Team is rated a “B” and led by CEO Rob Pinataro, SVP of Finance John Horton, and Vice President, Project Management Office (PMO) Lidia Klemetsrud
Rob Pinataro CEO / President
Rob Pinataro serves as the CEO / President of PaySpan, Inc..
John Horton SVP of Finance
John Horton serves as the SVP of Finance of PaySpan, Inc..
Lidia Klemetsrud Vice President, Project Management Office (PMO)
Lidia Klemetsrud serves as the Vice President, Project Management Office (PMO) of Payspan. Lidia started at Payspan in... read more
Sakia Robertson SVP Client Services
Sakia Robertson serves as the SVP Client Services of Payspan. Sakia currently resides in the Jacksonville, Florida Area.
Gigi Thorakos VP Service Delivery & Implementation
Gigi Thorakos serves as the VP Service Delivery & Implementation of Payspan. Gigi currently resides in the Jacksonville,... read more
Mark Chapman President & CFO
Mark Chapman serves as the President & CFO of Payspan. Mark currently resides in the Atlanta, GA Area.
How much do people at PaySpan, Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PaySpan, Inc. is $98,795, or $47 per hour, while the estimated median salary is $112,589, or $54 per hour.
At PaySpan, Inc., the highest paid job is a Business Development Manager at $188,719 annually and the lowest is an Admin Assistant at $45,501 annually. Average PaySpan, Inc. salaries by department include: IT at $88,661, Sales at $212,005, Product at $121,614, and Marketing at $148,380. Half of PaySpan, Inc. salaries are above $112,589.
8 employees at PaySpan, Inc. rank their Compensation in the Top 15% of similar sized companies in the US (based on 31 ratings) while 8 employees at PaySpan, Inc. rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 11 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
20th Percentile $89k | $89k | 20th Percentile |
40th Percentile $109k | $109k | 40th Percentile |
60th Percentile $181k | $181k | 60th Percentile |
80th Percentile $232k | $232k | 80th Percentile |
100th Percentile $327k | $327k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at PaySpan, Inc. across various culture dimensions.
Company Paid Lifelock & Group Term Life Insurance, Pet Insurance and Work Site offerings such as Accident, Hospital Indemnity and Cancer policies.
PaySpan, Inc. PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is PaySpan, Inc. most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. PaySpan, Inc. benefits and PTO Package averages to represent a $2500+ cash value per month.

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Candidates By Department
Marketing | 100% |
|---|
Candidates By Location
Jacksonville | 100% |
|---|
What is PaySpan, Inc. address?
PaySpan, Inc. location is at 7751 Belfort Pkwy
Who is the CEO of PaySpan, Inc.?
PaySpan, Inc. CEO is Rob Pinataro, their score by employees is 69
What is PaySpan, Inc. eNPS?
The eNPS for PaySpan, Inc. is 22
What is the salary for Developer in PaySpan, Inc.?
Developer average salary in the US is 75k
What are the salaries in the Engineering in PaySpan, Inc.?
The average salaries for Engineering in PaySpan, Inc. is 118k