Pendo KPIs and OKRs
Pendo KPIs and OKRs are most clear in the Engineering department and Marketing department, whilst employees in Customer Success and Sales departments think their goals least clear. Out of 34 Pendo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 31 have said yes.
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Pendo is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Pendo employees shared they generally receive helpful feedback every week or once a month, while 100% of Pendo employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
