Q&A With Pendo Employees
Pendo is growing quickly and we’re looking for people who are eager, curious, and ready to build—and sell—software customers love to use. We believe people with diverse backgrounds and experiences serve our customers best, which is why we’re committed to building teams that represent the communities in which we operate.
How employees describe working at Pendo
This has truly been one of the most toxic work experiences I have had in a long time. 0/10
They are approachable and transparent
Great team, super supportive, great product, great benefits.
Review from Sales Dept
Super collaborative, friendly, driven, passionate people.
Review from HR Dept
Unlimited vacation. Flexible hours. Free food.
What it's like to work at Pendo
- Pendo employees generally work 8.7 hrs a day
- Employees at Pendo report the work pace is comfortably fast
- On a typical day, employees at Pendo have 4+ meetings
- 99% of Pendo employees look forward to interacting with their team every day
- Pendo employees most often take unlimited paid vacation and sick days each year
- 77% of Pendo employees report they are happy with their work life balance
- Pendo employees typically get valuable feedback on how to improve at work Every Week
- 99% of Pendo employees call their work environment positive
Q&A With Pendo Employees
IDX: 0 TOT: 41
What's the work from home policy like at Pendo?
Generally preferred to have everyone come in when possible, but it's not a problem if you have to work from home from time to time to take care of things.
People work from home if they need to, as life is hectic, but generally speaking everyone is in the office most days. It's flexible with a preference for being present, but certainly not a hard and fast requirement.
Liberal and non-judgemental.
How flexible is your work schedule at Pendo?
Very flexible. If you're open and transparent about when you have to be out, there is no problem.
Very flexible. One of our core values is to promote life outside of work and sometimes that means having to leave early to pick up your kid, other times it means working from home one morning to take care of something at home.
Pendo allows flexibility in work times and has an open vacation policy
How are the healthcare options at Pendo?
There is a standard, high-premium/high coverage plan, as well as an option for a High Deductible plan with an HSA. The premium for the HDHP is covered by the company--if you want the High Coverage plan you pay the difference in premium. The company also contributes directly to your HSA if you have one.
Several options available at different levels through ADP. BlueCross Blue Shield of NC and probably some others.
How's the leadership on the Engineering team at Pendo?
Very intelligent and experienced, but also willing to be open about mistakes they make as well. They feel very strongly in a no blame culture and making sure people take personal time (and don't feel informal pressure to work all the time), so they make sure they are held accountable and also take time for themselves.
The smartest people I've ever met.
What should I wear for an interview at Pendo?
Whatever you are comfortable in!
whatever you feel comfortable wearing
Does Pendo drug test or do a background check?
Top Employee Response
No drug test, yes on background check
How are the dental insurance options at Pendo?
They reevaluate every year - this year are Cigna options that the company pays for ($0 monthly for the employee)
What benefits does Pendo provide?
Medical, dental, unlimited/flex PTO, stock options, parking or public transportation compensation
How can I improve my chances of being hired at Pendo?
Do your research, answer questions honestly, have some positive energy, be enthusiastic, ask questions, don't be a jerk.
How are layoffs handled in the Marketing department at Pendo?
No layoffs here, no threat of layoffs
How's the morale at Pendo?
We're ready to take over the world!
How are layoffs handled in the Engineering department at Pendo?
There have never been layoffs.
What skills do you need to be successful in the Marketing department at Pendo?
Own a specific marketing domain, but have an understanding of the full funnel. I like to work with marketing swiss army knives - people who have actively cultivated a breadth of depth. Beyond any specific technical skill, be curious, be self-directed, and don't be shy about coming to the table with opinions.
How does Pendo handle HR issues?
Director of People and direct management. Things tend to be dealt with quickly and decisively. Things are as transparent as possible, when possible, and bad situations are not allowed to fester.
How innovative is Pendo?
Lots of creativity everywhere and employees are pushed and praised for "Bias to Act". We have regular multi-day hackathons as well.
How does Pendo measure success and growth in the Engineering department?
Regular employee NPS polls, department OKRs, regular all-hands meetings (both department and company-wide)
Why work for Pendo?
Great people who go out of their way to help each other succeed. The teams are really close and do a lot together - it's a very cohesive, welcoming group.
What skills do you need to be successful in the Engineering department at Pendo?
Critical thinker, work well with others, not try to be the hero or know-it-all. There are lots of smart people and it's OK to admit you made a mistake or don't know something. Everyone else certainly will. Also - a positive attitude goes a long, long way. I've seen candidates with solid technical backgrounds bomb interviews because they were unenthusiastic or downright gloomy. You don't have to be outgoing, but you need to be able to be engaged.
How do you feel about going to work at Pendo everyday?
i love it
How difficult is it to maintain a social life while in your job at Pendo?
literally impossible not to have a social life. coworkers = friends.
What unique perks and benefits does Pendo provide?
We have a swag store and every employee gets points to "spend" on swag. Our points "balance" refreshes every year.
How much diversity is there among employees at Pendo?
We are lacking in diversity, but are actively working on any initiatives both companywide and in the engineering department.
What's the Engineering team like at Pendo?
Friendly, smart, fun, collaborative, buzzwords.
How do I do well in an interview at Pendo?
Be personable and sell yourself.
How would you compare interviewing at Pendo to other places you've interviewed?
The interview process is difficult.. we have a lower acceptance rate than Harvard.








