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Pendo Company Culture
Pendo Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.9/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+Pendo CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Todd Olson
93 /100
See More
Diversity at Pendo
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Pendo have rated Happiness, CEO Rating, and Perks And Benefits as the highest categories they have scored
Women at Pendo
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Pendo have rated Team, Outlook, and CEO Rating as the highest categories they have scored
Pendo eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
81
Pendo employees are 81% more likely to recommend Pendo as a great place to work
| 85% | Promoters |
|---|---|
| 11% | Passives |
| 4% | Detractors |
Working at Pendo
Working at Pendo is rated highly by 426 employees, across various culture dimensions. Pendo employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Pendo’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Burlington, NC. See below in detail how working at Pendo was rated by employees.
Overall Company Culture at Pendo
A+
Overall Company Culture at Pendo is rated A+
Last updated 11 days ago
Top
5%
Pendo ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Pendo Employee Reviews
Out of 1303 Pendo employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping Pendo improve their work culture.
| Positive Reviews | 99% |
|---|---|
| Constructive Feedback | 1% |
Positive Reviews From Pendo Employees
- What are some of the best things about your team?I work with some of the most competent and approachable people.
- What do you like best about the leadership team?Focus on camaraderie and diversity (though the motivations behind seem to be self-serving)
- What do you like best about your company?The product and the branding
Constructive Feedback From Pendo Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I am the lowest paid employee on my team and I am a woman of color. I get paid less than the person I trained. I am not the only one this is happening to either. It is very frustrating to experience.
- Why do you feel undervalued and what would make you feel better about your compensation?I'm in Europe, I feel like the benefits could be better based on what I see at other similar sized companies here. I think this will change in time though. In regards to stock, again, compared to other companies sales staff I feel like Pendo's stock granted is low.
- Why do you feel undervalued and what would make you feel better about your compensation?I think for my position that I'm not market.
Pendo Company Information
Pendo Company Overview
Pendo delivers a complete platform for product teams to help companies create products that customers love.
Pendo was founded in 2013 and its current CEO is Todd Olson. Since its inception 13 years ago, Pendo has grown to 920 employees.
Pendo Mission, Vision & Values
Pendo Mission Statement
Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and act on what truly drives product success.
Pendo Vision Statement
A choice of health and wellness plans that meet your needs, including medical, dental, and vision benefits covered % for your entire family.
Pendo Values
- RESPECT OUR LIVES OUTSIDE OF WORK
- BE DIRECT AND TRANSPARENT
- MANIACAL FOCUS ON THE CUSTOMER
- BIAS TO ACT
- SHOW ME THE DATA
- ACT LIKE OWNERS
- WIN TOGETHER
| Headquarter | 301 Hillsborough St Raleigh, NC 27601 United States of America |
|---|---|
| Website | www.pendo.io |
| Founding Date | 2013 |
| Tel | 9192795073 |
| Company Status | Private |
| Jobs | www.pendo.io/careers/ |
| Social Sites |
Pendo Competitors
Pendo competitors include Amplitude, Looker, WalkMe™, and Addepar. Pendo ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Pendo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pendo Employees
Pendo has 920 employees. 426 employees at Pendo have reviewed Pendo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 426 Pendo employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pendo are extremely happy with their total compensation at Pendo, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pendo are extremely happy with their team. 426 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Pendo are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pendo believe the environment at Pendo is positive. Most Participants believe the pace of work at Pendo is comfortably fast. About 67% of the employees at Pendo work 8 hours or less.
Overall, the employees at Pendo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Pendo employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Pendo report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Pendo have 4+ meetings
Meetings
A Day in the Life
99% of Pendo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pendo employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
77% of Pendo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Pendo employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
99% of Pendo employees call their work environment positive
Environment
Joining Pendo - Employee Onboarding
The prevailing opinion from employees about joining Pendo is that the company was prepared on their first day. Pendo employees concluded that their overall onboarding experience was positive. 87% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pendo KPIs and OKRs
Pendo KPIs and OKRs are most clear in the Engineering department and Marketing department, whilst employees in Customer Success and Sales departments think their goals least clear. Out of 34 Pendo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 31 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pendo CEO & Leadership
93 /100
Pendo CEO Awards and Recognitions
Pendo’s CEO Todd Olson started in this role in 2014. Todd’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Burlington, NC. With a high CEO score, Todd Olson has won the Best CEOs for Women in 2021 along with EQRx CEO Alexis Borisy and Civic Financial Services CEO William J. Tessar. In addition, Todd has garnered Best CEOs for Diversity in 2021 specifically for Diversity, making Pendo’s CEO one of the top rated CEOs by diverse employees. Pendo’s CEO is highly regarded especially by employees in the Admin department, employees in the IT department, and Non-Binary employees. However, African American/Black employees, employees in the Customer Support department, and employees with the company for 1 to 2 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to Pendo’s competitors, Todd Olson ranks right above Amplitude CEO Spenser Skates. Under Olson’s leadership, Pendo employee respondents are most happy about their Compensation and the company’s Environment. Professional Development and Office Culture are two areas, according to respondents, where Pendo could stand to see real improvement.
Pendo Leadership
The Pendo Executive Team is rated an “A+” and led by CEO Todd Olson, CTO / Founder Erik Troan, and Chief of Staff - CTO Jessica Soroky
Todd Olson CEO / President
Todd Olson serves as the CEO / President of Pendo.
Erik Troan CTO / Founder, 2019 Best Engineering Department Leader
Troan was the first engineer at Red Hat who built and led the engineering team through the IPO. He later led product... read more
Jessica Soroky Chief of Staff - CTO
Jessica Soroky serves as chief of staff for the CTO at Pendo.io. Jessica started at Pendo.io in October of 2018. Jessica... read more
Dustin Amrhein Global Vice President of Pre-Sales & Solutions
Dustin Amrhein serves as global vice president of pre-sales and solutions at Pendo. Dustin started at Pendo in December... read more
Jennifer Kaelin Chief Financial Officer
Jennifer Kaelin serves as the Chief Financial Officer of Pendo.io. Jennifer started at Pendo.io in April of 2017.... read more
Chuck Kesler Chief Information Security Officer
Chuck Kesler serves as the Chief Information Security Officer of Pendo.io. Chuck started at Pendo.io in November of... read more
Chas Scarantino SVP, International
Chas Scarantino serves as senior vice president, international for Pendo. Chas started at Pendo in June of 2015. Chas... read more
Brett Queener Member Board Of Directors
Brett Queener serves as the Member Board Of Directors of Pendo.io. Brett started at Pendo.io in August of 2017. Brett... read more
Pendo Salaries
How much does Pendo pay?
How much do people at Pendo get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pendo is $108,787, or $52 per hour, while the estimated median salary is $107,290, or $51 per hour.
At Pendo, the highest paid job is a General Counsel at $216,475 annually and the lowest is a CS Rep at $44,561 annually. Average Pendo salaries by department include: Legal at $216,475, Operations at $92,795, Engineering at $129,951, and Design at $99,379. Half of Pendo salaries are above $107,290.
358 employees at Pendo rank their Compensation in the Top 5% of similar sized companies in the US (based on 1134 ratings) while 355 employees at Pendo rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 384 ratings).
Last updated 11 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $107k | $107k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $195k | $195k | 67th Percentile |
83rd Percentile $259k | $259k | 83rd Percentile |
100th Percentile $263k | $263k | 100th Percentile |
$108,787*
Average Compensation
$107,290*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pendo Salaries by Department
Diversity & Inclusion at Pendo
Diverse employees at Pendo score the company 88/100 across various culture categories, placing Pendo in the Top 5% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pendo across various culture dimensions.
Pendo’s mission is to help companies make great software products, and we need people of all backgrounds on our team to support that important work. That’s why we prioritize diversity and inclusion in our hiring practices, our culture, and our engagement with the community.
Ranked Culture the Highest
Ranked Culture the Lowest
Pendo Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Unique Office Space
Pendo PTO
Pendo's PTO and Vacation policy typically gives unlimited days off a year with 93% of employees expected to be work free while out of office. Paid Time Off is Pendo's most important benefit besides Healthcare when ranked by employees, with 55% of employees saying it is the most important benefit. Pendo's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pendo Careers
Pendo Jobs
No Recent Jobs found for Pendo on Comparably
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H1B Visa
In 2019, Pendo applied for 4 H1B visas. Of the work permits applied for, 50% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Pendo unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
Pendo has a total of 920 employees
4
Total Applied
H1B Applications Outcome
- 50% Granted (2 out of 4)
- 0% Denied ( out of 4)
- 50% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Pendo Know You Want To Work There
Overview of Candidates Interested in Pendo on Comparably
Candidates By Department
All Industries | 44% | |
|---|---|---|
Engineering | 33% | |
Sales | 22% |
Candidates By Location
San Francisco | 33% | |
|---|---|---|
Philadelphia | 11% | |
Mcdonough | 11% | |
Boston | 11% | |
Detroit | 11% | |
Other | 22% |
Pendo Internship Program
Acquiring a position in Pendo's Internship Program is generally somewhat difficult. Why intern at Pendo? Employees are extremely happy at Pendo and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Pendo employees say they’re never bored at work. Additionally, 77% have developed close friendships with their co-workers.
How difficult is it to get an internship at Pendo?
Engineering
Marketing
HR
Sales
Customer Success
Very Difficult25%
Somewhat Difficult50%
Not Difficult13%
Difficult0%
Does Not Offer Internships12%
Answered by 8 Engineering Interns
Very Difficult0%
Somewhat Difficult75%
Not Difficult0%
Difficult25%
Does Not Offer Internships0%
Answered by 4 Marketing Interns
Very Difficult33%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships0%
Answered by 3 HR Interns
Very Difficult0%
Somewhat Difficult40%
Not Difficult40%
Difficult20%
Does Not Offer Internships0%
Answered by 5 Sales Interns
Very Difficult25%
Somewhat Difficult25%
Not Difficult0%
Difficult0%
Does Not Offer Internships50%
Answered by 4 Customer Success Interns
Frequently Asked Questions regarding Pendo
What is Pendo address?
Pendo location is at 301 Hillsborough St
Who is the CEO of Pendo?
Pendo CEO is Todd Olson, their score by employees is 93
What is Pendo eNPS?
The eNPS for Pendo is 81
What is the salary for SEM Manager in Pendo?
SEM Manager average salary in the US is 74k
What are the salaries in the Admin in Pendo?
The average salaries for Admin in Pendo is 55k
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