PharMerica Employee Reviews | Comparably
PharMerica Claimed Company
World-class pharmacy services. That’s what PharMerica delivers to our partners in a broad array of healthcare markets, including long-term care, senior living, hospice, IDD/behavioral health, home infusion, specialty, and hospital management. read more
EMPLOYEE
PARTICIPANTS
83
TOTAL
RATINGS
771
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PharMerica Employee Reviews

Out of 74 PharMerica employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping PharMerica improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at PharMerica compared to all other departments at the company. The Operations team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are supportive and prioritize professional development.

The new President, Jen Yowler, is the best of the best. Her leadership is exciting to watch and be a part of.

Review from Customer Support Dept

Incredible management team, very collaborative

Ability to listen to ideas

The environment is laid back and nice

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Letting go of departmental hierarchy. Human communication, facilitating teams, standardized processes.

They need to support the staff more and focus more on the needs to have a more productive, efficient, and manageable workflow. Overtime is killing and slowing down employees workflow in a day to day basis. The employees don't get enough rest to make up for overtime. Some look ready to collapse.

The leadership team needs to get better at becoming a leader for the employees. I feel that they lack leadership skills, and the need to make tough decisions. As well people do not feel the job is a place to come to have a good time and work. They dreed coming into work.

Review from Operations Dept

They need to focus on keeping the employees happy rather than a bottom line

Review from Customer Support Dept

Patting attention to employees comments

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Fair wage for the work, benefits could be better, but pretty standard for the industry.

Review from Customer Support Dept

Not too expensive compared to other insurance

It is well rounded and inexpw

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

More demands and expectations on one department while no accountability to other departments makes for a more stressful work environment. I would feel better if I had reasonable expectations that weren't contingent on another departments performance.

Part of compensation package is an annual bonus that will likely be eliminated this year due to drop in services. Also disappointed about losing 401K match. There has been little communication on future reinstatement of either.

No increases, heavy workload, with light compensation

I feel undervalued at the company due to the fact they do not pay me or fellow coworkers the correct amount of compensation for the work we do. Especially the few of us who are cross-trained into at least 3-5 different jobs for this company. The benefits are no good as well due to the cheapness.

Review from Operations Dept

There should be more competitive raises

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

The team is reliable and consistent. Communication with the team is good and supportive.

Hard workers with common sense

Hard working go getters. They work efficiently. They have common sense.

Inclusive, hard working, understanding thoughtful

Friendly, hardworking, and everyone seems to get along for the most part.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Curiosity, professionalism, communication, critical thinking, use of communication tools.

Training and company sponsored team building and networking opportunities.

They need a better Outlook and should be less focused on cigarette breaks.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Employee cohesion and support. Team building events.

Flexible hours to meet today's personal family needs and coworkers

All the employees get along with eachother.

That every department works together to accomplish client satisfaction.

Everyones willingness to work together

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Better management, need a better way to make efficient workflow. Also, I don't think the employees should be thrown under the bus with so many homes to fill with so little people. Sometimes it feels like we are purposefully being destroyed at work.

We need to have good leadership, a team that works well together (remove the bad workers that do not produce or refuse to). A team that knows what they are doing.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

The manager at the time was laid back, understanding and gave me a chance despite not having much experience.

Quick intro and what to expect-mini chat before interview created a more comfortable experience.

I was treated with respect. My questions were answered.

The integrity of my hiring manager was impeccable and the process was concise with no gimmicks.

Engagement between prospect manager and myself. I was able to feel out the vibe to know if it was right place for me. I also like the brief overview because it gave me an idea of what to expect if I did work there.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of PharMerica yet.
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What makes you most happy at work?

Outlook Reviews

Having different things to do

I get to solve tangible problems and make a true impact on how the company works.

Review from Customer Support Dept

I am making a difference

Mutual respect for one another. Feel like I am being heard by my director.

Flexibility of doing my job from home. The ability to communicate within every part of our organization to accomplish client goals. I enjoy being part of a team! I also enjoy working with our customers to manage their business, concerns, and achieve satisfaction working with clients.

What's going wrong and how can it be improved?

Outlook Reviews

Better communication and better management. Need to prioritize the more important fills first.

Too focused on money over technicians

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of PharMerica yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of PharMerica yet.
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