Phenom Knowledge Management Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Understanding of mental health issues.
Transparency in the company's goals
Clear company goals, open to answer employee questions, visible at meetings and in ERGs.
What does the leadership team need to get better at?
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What is the best part about your compensation package?
unlimited vacation, opportunity for bonus
Why do you feel undervalued and what would make you feel better about your compensation?
There's an expectation to work well past 40-hours in a work week which makes you feel more machine than human with a personal life outside of Phenom. Onboarding is virtually non-existent. They basically expect you to figure the product out on your own (impossible due to monthly release cadence).
Added work to role does not reflect initial compensation
What are some of the best things about your team?
Care about you personally, really patient, open for questions
What do your coworkers need to improve and how could you work together better?
There's nothing really wrong with them that they would need to improve. Rather the issue is that you either fit into the company culture or you do not. However, the meeting cadence is overwhelming and unnecessary.
What is most positive about the culture and environment at your company?
They really like dogs here and the personal slack channels help you feel more connected to virtual co-workers.
the engagement we have with people who are virtual and in person
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
being challenged, opportunity to have a good balance of meetings and personal work time
What's going wrong and how can it be improved?
The monthly release cadence is simply not sustainable and is also singlehandedly responsible for the high turnover rate, especially of CSMs and PMs. Even if you aren't a part of those teams, it makes it very difficult to form personal and professional connections with your POCs from those teams.
What do you like best about your company?
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What would you most like to see improved at your company?
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