Phenom Employee Reviews
Out of 2514 Phenom employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Phenom improve their work culture.
What does the leadership team need to get better at?
Training and helping provide solutions for path forward in tough situations on projects.
Review from Sales Dept
Beyond the obvious diversity issues, it seems as though management does not have faith in those they hired to perform their jobs, resulting in an abundance of micromanagement.
Review from Sales Dept
Establishing, and then clearly communicating, the "why" behind actions and initiatives.
Review from Customer Success Dept
Understanding everyone's strengths and align them to tasks that empower them. Take time to get to know them and what their short and long terms career goals are. Commit to formally documenting internal processes. Promote and hire for roles more fairly.
Review from Customer Success Dept
Putting together an overall company strategy, how each department will work together to contribute to that strategy and communicating it to everyone.
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Phenom pays considerably low compared to the industry average regarding our role.
My compensation is well below the industry standard. I would be satisfied if I was paid at least the average compensation for my role with the amount of experience I had.
Review from Customer Support Dept
There's an expectation to work well past 40-hours in a work week which makes you feel more machine than human with a personal life outside of Phenom. Onboarding is virtually non-existent. They basically expect you to figure the product out on your own (impossible due to monthly release cadence).
Additional items get added to the role and we don't get compensated for the additional work.
Industry is at a much higher rate to hire tech folks, i think we need to have a clear bands and ranges for every band
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
There's nothing really wrong with them that they would need to improve. Rather the issue is that you either fit into the company culture or you do not. However, the meeting cadence is overwhelming and unnecessary.
They need to do their re role and stop acting like they are managers. The team needs to stop micro managing as well, it makes work stressful and not great to work.
few new comers to the team are not up to syncing with the team but they want to be in lime light with other help and troubling other which is not a good behavior, to and fro communication is much needed to be a good team player.
Review from Engineering Dept
I think that people need to be mindful of others schedules, one thing I have noticed is that a lot of meetings tend to go over time by more than half an hour, which does not seem normal to me...
They were not very inclusive
Review from Finance Dept
What needs to change to make the company culture better?
While change is expected in a start-up, too much change with poor communication leads to unclear expectations and feeling disconnected
Review from Sales Dept
Fix the operations (client services & sales). TRAIN people. Don't just give them 2 days of phundamentals and say good luck. Invest in your people and they will invest in the company.
Review from Sales Dept
Reduce bureaucracy and make proper planning
Review from Engineering Dept
i came from Myally. There are too many silos. The team looks for direction and the direction always comes from top. Hence empowerment is a big issue. Unless people are empowered, they will just do what is necessary. People just shut up in front of the CEO and play along
Review from Product Dept
Much of the top down direction is communicated in a super negative tone. that combined with a lack of clarity in that direction get's old when it feels like that is all you hear.
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Phenom yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
The monthly release cadence is simply not sustainable and is also singlehandedly responsible for the high turnover rate, especially of CSMs and PMs. Even if you aren't a part of those teams, it makes it very difficult to form personal and professional connections with your POCs from those teams.
Getting more and more pressure and cultural differences are starting to show from the US top down into our euro team. You need to get with the culture in each region and adapt or find someone who can step in.
Not enough training in this role, and leads to high turnover. Not enough support from my manager w/tough client situations, which lead to a lot of stress/confusion. My previous manager was great and super helpful determining a path forward in tough situations.
Review from Sales Dept
Not enough resources to get the work done. Not enough focus on people's lives and a blurring of work and home time. Start putting more focus on people instead of growth. Slow down to do things right.
Review from Customer Support Dept
Pay better and have a more competitive product
What would you most like to see improved at your company?
Communication could be improved globally