HR or Marketing?Claim Your Free Employer Account
PillPack Company Culture
PillPack Culture
This score is derived from employee ratings & reviews2.5/5
PillPack's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
BMeetings
C-Professional Development
D+Compensation
DHappiness
DPillPack CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
TJ Parker
52 /100
See More
Diversity at PillPack
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at PillPack
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterPillPack eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-37
PillPack employees are -37% more likely to recommend PillPack as a great place to work
| 19% | Promoters |
|---|---|
| 25% | Passives |
| 56% | Detractors |
Working at PillPack
Working at PillPack is rated below average by 19 employees, across various culture dimensions. PillPack employees rate Perks And Benefits highest among all categories, and think that Office Culture and Retention have the most room for improvement, putting PillPack’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at PillPack was rated by employees.
Overall Company Culture at PillPack
D
Overall Company Culture at PillPack is rated D
Last updated months ago
Bottom
15%
PillPack ranks in the Bottom 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterPillPack Employee Reviews
Out of 12 PillPack employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping PillPack improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From PillPack Employees
- What did you like most about the interview process?Everyone was personable and very nice
- What makes you most happy at work?My co workers and schedule
- What is the best part about your compensation package?The benefits are all pretty great
Constructive Feedback From PillPack Employees
- What does the leadership team need to get better at?You have a customer escalatFacebook lead that thinks Net Promoter Scores have to do with facebook.
PillPack Company Information
PillPack Company Overview
PillPack is an online pharmacy offering a modern technology-based system that helps people take timely medication.
PillPack Mission, Vision & Values
PillPack Mission & Values
PillPack’s mission has been to deliver a delightful customer experience. We believe that simple, convenient service empowers regular people to take medications correctly and achieve better overall wellness.
| Headquarter | Cambridge, MA 02139 United States of America |
|---|---|
| Website | www.PillPack.com |
| Founding Date | 2013 |
| Tel | (855) 745-5725 |
| Company Status | Private |
PillPack Competitors
PillPack competitors include Remedi SeniorCare, SeniorCare, and Blink Health. PillPack ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how PillPack compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
PillPack Employees
19 employees at PillPack have reviewed PillPack across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 19 PillPack employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PillPack are mostly dissatisfied with their total compensation at PillPack, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PillPack are mostly dissatisfied with their team. 19 Participants grade the quality of their coworkers a D-. The majority believe the meetings at PillPack are effective, and less half look forward to interacting with their coworkers.
The majority of employees at PillPack believe the environment at PillPack is positive. Most Participants believe the pace of work at PillPack is comfortably fast. About 67% of the employees at PillPack work 8 hours or less.
Overall, the employees at PillPack are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining PillPack - Employee Onboarding
The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
PillPack KPIs and OKRs
Employees’ understanding of PillPack's KPIs and OKRs is essential for its success. Out of 3 PillPack employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
PillPack CEO & Leadership
PillPack CEO - TJ Parker
52 /100
TJ’s approval rate is lower compared to CEOs at similar sized companies, putting TJ in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. TJ Parker’s employees rank PillPack in the Top 35% for Perks And Benefits, in the Bottom 30% for Meetings, and in the Bottom 25% for Professional Development. When compared to PillPack’s competitors, TJ Parker ranks below both SeniorCare CEO Jeffrey Stamps and Remedi SeniorCare CEO Jeffrey Stamps.
PillPack Leadership
The PillPack Executive Team is rated a “D-” and led by CEO TJ Parker, COO and CFO Yvonne Hao, and CTO Alan Gao
TJ Parker CEO / President
TJ Parker serves as the CEO / President of PillPack.
Yvonne Hao COO and CFO
Yvonne Hao serves as the COO and CFO of PillPack. Yvonne started at PillPack in January of 2017. Yvonne currently... read more
Chris Pickering VP of Operations
Chris Pickering serves as the VP of Operations of PillPack. Chris started at PillPack in June of 2016. Chris currently... read more
Matt Pokress VP Engineering
Matt Pokress serves as the VP Engineering of PillPack. Matt started at PillPack in December of 2015. Matt currently... read more
Joseph DAlessandro VP of Business Development
Joseph DAlessandro serves as the VP of Business Development of PillPack. Joseph started at PillPack in October of 2017.... read more
Gavin Cotter VP of Operations Strategy
Gavin Cotter serves as the VP of Operations Strategy of PillPack. Gavin started at PillPack in July of 2017. Gavin... read more
Candace Czerny Head Of Program Management
Candace Czerny serves as the Head Of Program Management of PillPack. Candace started at PillPack in February of 2017.... read more
Justin Garrett Vice President of Commercial Markets
Justin Garrett serves as the Vice President of Commercial Markets of PillPack.
PillPack Salaries
How much does PillPack pay?
How much do people at PillPack get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PillPack is $101,644, or $48 per hour, while the estimated median salary is $126,592, or $60 per hour.
At PillPack, the highest paid job is a Director of Engineering at $171,767 annually and the lowest is an Admin Assistant at $44,398 annually. Average PillPack salaries by department include: Design at $86,169, Finance at $99,540, Customer Support at $65,737, and Operations at $74,374. Half of PillPack salaries are above $126,592.
10 employees at PillPack rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 33 ratings) while 9 employees at PillPack rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 11 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
20th Percentile $97k | $97k | 20th Percentile |
40th Percentile $126k | $126k | 40th Percentile |
60th Percentile $187k | $187k | 60th Percentile |
80th Percentile $233k | $233k | 80th Percentile |
100th Percentile $326k | $326k | 100th Percentile |
$101,644*
Average Compensation
$126,592*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
PillPack Salaries by Department
Diversity & Inclusion at PillPack
The Diversity score provides insights into how diverse employees feel and rate their work experience at PillPack across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
PillPack PTO
PillPack's PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is PillPack's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. PillPack's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
PillPack Careers
PillPack Jobs
No Recent Jobs found for PillPack on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, PillPack applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let PillPack Know You Want To Work There
Overview of Candidates Interested in PillPack on Comparably
Candidates By Department
All Industries | 59% | |
|---|---|---|
Engineering | 12% | |
Design | 6% | |
IT | 6% | |
Product | 6% | |
Other | 12% |
Candidates By Location
Boston | 35% | |
|---|---|---|
Cambridge | 18% | |
Xenia | 6% | |
Los Angeles | 6% | |
Cypress | 6% | |
Other | 29% |
Frequently Asked Questions regarding PillPack
Who is the CEO of PillPack?
PillPack CEO is TJ Parker, their score by employees is 52
What is PillPack eNPS?
The eNPS for PillPack is -37
What is the salary for Account Manager in PillPack?
Account Manager average salary in the US is 101k
What are the salaries in the Customer Support in PillPack?
The average salaries for Customer Support in PillPack is 66k
Who are PillPack competitors?
PillPack main competitors are Remedi SeniorCare, SeniorCare, Blink Health
×