Pilot Flying J Senior Customer Service Manager Salary | Comparably
Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
EMPLOYEE
PARTICIPANTS
1775
TOTAL
RATINGS
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Pilot Flying J Senior Customer Service Manager Salary

The average Pilot Flying J Senior Customer Service Manager earns an estimated $92,030 annually, which includes an estimated base salary of $80,871 with a $11,159 bonus. Pilot Flying J's Senior Customer Service Manager compensation is $21,735 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Pilot Flying J can range from $32,000 - $200,000.

The Customer Support Department at Pilot Flying J earns $4,860 more on average than the Admin Department.

Last updated 19 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$92,030
Average Compensation
$80,871
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Pilot Flying J

Senior Customer Service Managers earn $2,891 more than Customer Service Managers.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$47k*
* estimated salary

Compensation at Pilot Flying J by Department

The Customer Support Department averages $4,860 more than the Admin Department, and $18,454 less than the Finance Department

Finance
$83,912 Avg. total comp.
+$18k
Customer Support
$65,458 Avg. total comp.
Admin
$60,598 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Pilot Flying J reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Pilot Flying J reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Pilot Flying J Rate Their Compensation

The majority of Senior Customer Service Managers at Pilot Flying J believe they're not compensated fairly. 44% of Senior Customer Service Managers at Pilot Flying J say they receive annual bonuses, and the majority (58%) are satisfied with their benefits. See more compensation ratings at Pilot Flying J

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