Porch Employee Reviews
Out of 138 Porch employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Porch improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Porch compared to all other departments at the company. The Sales team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
People skills - Management came across as arrogant and unprofessional.
Posted a month ago
Estimating jobs.. Letting the higher ups know that trying to send pictures from your phone doesn't always work or takes a very long time.
There needs to be better communication between managers and employees, managers need to be available when employees need them, it seems that they are never there. There is favoritism going on as well where people cheat the company, people are always avoiding there duties.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued when leadership positions are given to individuals who do not demonstrate respect, professionalism, or strong team values. Compensation would feel more meaningful if the company prioritized promoting managers who foster a positive, supportive work environment and lead by example.
Posted a month ago
Better benefits and matching 401k,
Health and housing benefits that other companies provide. If I get sick I lose the day and have to pay for a private doctor.
Porch's Mexico team needs to get paid on time we make porch what it is and always get paid late, always we never get paid every 1st and 15th like a regular company always get paid a week later or even two weeks out from the mentioned date.
Review from Sales Dept
I got promoted to a different job, but I did not get a raise, but I have more responsibility.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
There was significant favoritism on the team. One coworker exploited the fact that calls under one minute were not audited by quickly transferring customers to Booking to earn commissions. The issue went unchecked for years. Fair audits and equal accountability would improve teamwork.
Posted a month ago
Communications skills and ownership of roles
Meeting heavy culture - we could do 50% less and still be as effective
Review from Operations Dept
Communication between teams
What needs to change to make the company culture better?
Managers and team leads need to be monitored just like employees. Managers feel like they run the show, there should be a QA team for managers and team leads.
Review from Sales Dept
What would you improve about your company's interview process?
Management was often condescending and made assumptions about employees' English proficiency that did not match reality. It was frustrating to be told someone could not communicate effectively in English while having a perfectly normal conversation with them. Employees should be evaluated fairly bas
Posted a month ago
What's going wrong and how can it be improved?
Vendors should be treated more fairly. Too often, they were charged high onboarding fees and then received invalid transfers from the Demand Transformation team. When vendors requested refunds, the process was difficult and many claims were denied. Greater transparency and accountability are needed.
Posted a month ago
focus on quality and improving segments of the company that are struggling instead of attempting new untested products.
Managers need to be qualified just like employees they need to be monitored as well.
Review from Sales Dept
Alot they are so focused on being profitable that could care less about the People
What would you most like to see improved at your company?
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