Prometric Senior Customer Service Manager Salaries in Hagerstown, MD | Comparably
Comparably
Prometric Claimed Company
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 180 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program. read more
EMPLOYEE
PARTICIPANTS
74
TOTAL
RATINGS
726
HR or Marketing? Claim Your Free Employer Account

Prometric Senior Customer Service Manager Salaries in Hagerstown, MD

The average Prometric Senior Customer Service Manager in Hagerstown, MD earns an estimated $86,074 annually, which includes an estimated base salary of $74,724 with a $11,350 bonus. Prometric's Senior Customer Service Manager compensation is $15,779 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Prometric in Hagerstown, MD can range from $32,000 - $200,000.

In Hagerstown, MD, The Customer Support Department at Prometric earns $5,982 more on average than the Admin Department.

Last updated 8 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,074
Average Compensation
$74,724
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Prometric

In Hagerstown, MD, Senior Customer Service Managers earn $4,535 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$65k*
CS Rep
$47k*
* estimated salary

Compensation at Prometric by Department

In Hagerstown, MD, The Customer Support Department averages $5,982 more than the Admin Department, and $18,536 less than the Finance Department

Finance
$79,202 Avg. total comp.
+$19k
Customer Support
$60,666 Avg. total comp.
Admin
$54,684 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Prometric reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Prometric reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Prometric Rate Their Compensation

The majority of Senior Customer Service Managers at Prometric believe they're not compensated fairly. 50% of Senior Customer Service Managers at Prometric say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Prometric

Do you believe you're paid fairly?
46% Yes
46
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
56% Yes
56

See Prometric Senior Customer Service Manager Salaries in Other Cities

Senior Customer Service Manager Salaries at Similar Size Companies in Hagerstown, MD

×
Rate your company