Public Storage Employee Reviews | Comparably
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
350
TOTAL
RATINGS
10072

Public Storage Employee Reviews

Out of 1963 Public Storage employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Public Storage improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Public Storage compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 23% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Very helpful with issues when needed

Review from Customer Support Dept · Posted 12 days ago

approachable and willing to share their knowledge

Review from Operations Dept · Posted 20 days ago

I like that they allow for a work balance environment

Review from Operations Dept · Posted 21 days ago

Family oriented and work/life balance

Review from Admin Dept · Posted 22 days ago

During tough times they pull together to ensure coverage and keeping everyone informed.

Review from Customer Success Dept · Posted 22 days ago

What is the best part about your compensation package?

Compensation Reviews

I'm grateful I was kept at my same pay rate when I transferred over with Simply Self Storage. Otherwise, I wouldn't have been able to afford to stay with Public at the rate they start at.

Review from Operations Dept · Posted 21 days ago

No Comment on the best part

Review from Operations Dept · Posted 22 days ago

Good benefits and living on property is a plus

Review from Operations Dept · Posted a month ago

Good wages, perks of company housing

Review from Customer Support Dept · Posted a month ago

The 401 K program is great

Review from Sales Dept · Posted a month ago

What are some of the best things about your team?

Team Reviews

This group of front line employees work hard and are very dedicated

Review from Customer Success Dept · Posted 7 days ago

We always work together when needed

Review from Customer Support Dept · Posted 12 days ago

Very very smart and extraordinary helpfull

Review from Customer Success Dept · Posted 19 days ago

some very knowledgeable coworkers who want to work as a team and i can rely on... but there are some that just need to go away.

Review from Operations Dept · Posted 20 days ago

We work together as a team and other than one person we respect and care for each other.

Review from Operations Dept · Posted 21 days ago

What is most positive about the culture and environment at your company?

Environment Reviews

Helping the customer achieve their goal on finding a proper space to store their much cared belongings and personal properties and giving them the confidence they will be safe with us.

Review from Customer Success Dept · Posted 7 days ago

Relationship with DM and team

Review from Customer Support Dept · Posted 12 days ago

The company provides an important service to the community. We often meet people during difficult moments in their lives, and it feels meaningful to be able to assist and support them when they need help most.

Review from Customer Support Dept · Posted 15 days ago

Close friends that i can rely on.

Review from Operations Dept · Posted 20 days ago

I love that although we have lots and lots of tasks to complete throughout the day we have the opportunity to choose what order we'd like to do them in. I love not being stuck behind a desk all day.

Review from Operations Dept · Posted 21 days ago

What did you like most about the interview process?

Interviews Reviews

I was hired the day of my interview and given a free apartment. All the bosses were very friendly and helpful.

Review from Sales Dept

They were very polite and positive.

The setting was laid back and easy to get through

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

The personal satisfaction to help customers and see That they are well taken care of when they visit

Review from Customer Success Dept · Posted 7 days ago

Servicing my customers with great customer service

Review from Customer Support Dept · Posted 12 days ago

What makes me happiest at work is the opportunity to help people and turn a negative experience into a more positive one through support, professionalism, and care.

Review from Customer Support Dept · Posted 15 days ago

Selected group of close coworkers.

Review from Operations Dept · Posted 20 days ago

I love my job, my home I live in on property and the schedule I have that allows me to volunteer on Saturday's and attend church on Sundays

Review from Operations Dept · Posted 21 days ago

What do you like best about your company?

Outlook Reviews

I get to work not only stuck in an office but also outside almost half the time.

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