RaceTrac, Inc. Employee Reviews
Out of 117 RaceTrac, Inc. employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping RaceTrac, Inc. improve their work culture. The Sales team, with 60% positive reviews, reports the best experience at RaceTrac, Inc. compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Able to discuss issues without worry of retaliation
Theu are knowledgable andexperienced. This means i have a sholder to lean on when i am confused about something.
I love working with everybody i live that we are a team
I will move on from this response
understanding, kind, fun, reliable, and compassionate
What does the leadership team need to get better at?
Do drug testing of all employees.
Support and let managers run the business.
Quite literally everything, thats all.
Management should be more focused on the wellbeing of each of their employees rather than micromanaging everything and over working adults who can’t pay their bills on the low wages the company pay
Just making sure the employees are happy and hiring enough people that everyone isn’t so overwhelme
What is the best part about your compensation package?
Vacation and sick time after a year. Two weeks of both
The Healthcare benefits have helped tremendously.
affordability and how many benefits there are
My pay alone is great. Most people think "oh its just a gas station". But, Between the raises, and now overall comp, Racetrac definitelt pays their employees fairly. And the benefits are great too. You can decide everything or nothing youd like to have covered. I just wish theu had pet insurance.
401k is awesome ! Love the matching
Why do you feel undervalued and what would make you feel better about your compensation?
Everyone is undervalued unless you work in the corporate office
Compensation should be merit based.
Cost of living increases annually that match inflation and local cost of living incrwases.
Better hourly rate. Bonuses should be more and GM's need a RAISE
More money. M o r e m o n e y. No one can afford to live with a salary as such.
What are some of the best things about your team?
They keep to themselves most of the time
Everyone seems to care about their job.
everyone gets along and everyone works well
I love my team, and the ability to reach out for anything.
They are passionate & hard working . Best team in the company !
What do your coworkers need to improve and how could you work together better?
Weaker employees should be coached better (more one on one attention) and not promoted until they are fully trained.
Communication is huge! Not one person can carry a team of 6 people
Review from Sales Dept
they need to work harder and faster nobody cares about their work.
We need to be more considerate of other people time
Review from Sales Dept
not the coworkers specifically because ultimately people are going to do what you allow them to do period.
What is most positive about the culture and environment at your company?
Coworkers who don't get friendly
We have fun when working.
We have each others back. Theougj the oandemic, the snow storm in texas, or on a weekly, day to day basis.
We are there to run a business. In store employees are the backbone of the company so why on earth are remote employees and home office employees making considerably more? If it wasnt for your associates, shift managers, co managers and GM NO ONE wouod have a iob
The daily interactions with genuine customers.
What needs to change to make the company culture better?
A complete change in leadership.
The managers & some associates
Review from Sales Dept
Everyone need to be more concerned about their own business
Review from Sales Dept
the leaders create the environment and my general manager created a hostile one.
What did you like most about the interview process?
They told me I had the job before I had the job
Like most interviews, they always treat you the best when they want to convince you to work there, but it's all downhill from there.
The recruiter was knowledgable and honest.
I had a zoomninterview and it went well. But the recruiter wouldnt keep in contact with me. I had to keeo him constantly on his toes
It was very simple no problems
Review from Sales Dept
What would you improve about your company's interview process?
They should pay more attention to people
Review from Sales Dept
What makes you most happy at work?
When i can work without a lot of side conversation
Completing task makes me feel accomplished
Being able to get along with my team members and work toward a common goal
interacting with customers especially regulars
I like the flexibility of everything.
What's going wrong and how can it be improved?
its lousy and boring and needs more care
People are the most important aspect, without them and their contributions, there would not be anyone to serve the guest. People are commodities not a dime a dozen. Keep the good ones that work in fulfilling the company vision. This did not happen at my store.
Management needs to be more open with new ideas
What do you like best about your company?
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What would you most like to see improved at your company?
To be spoken to respectfully. Raises