Rakuten is a tech company that offers electronic commerce solutions in Japan and internationally. read more

EMPLOYEE PARTICIPANTS: 207

TOTAL RATINGS: 1606

CEO: Hiroshi Mikitani

Joining Rakuten - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Rakuten is that the company was somewhat prepared on their first day. Rakuten employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	100%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	33%
Prepared	0%
Somewhat Prepared	34%
Unprepared	33%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Rakuten are rated a C+. At Rakuten most employees said they received feedback once a quarter or never. 67% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Rakuten.

Answer	Percent
Every week	10%
Once a month	0%
Once a quarter	60%
Once a year	10%
Never	20%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	50%
No	50%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	67%
No	33%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 29% of employees at Rakuten said they negotiated their salaries. On average, Rakuten employees earn $130,029. Learn More about Salaries at Rakuten.

Average Salaries at Rakuten by Department

$140k*

Engineering

$183k*

Product

$126k*

Design

$122k*

Marketing

$113k*

Operations

$61k*

Admin

$114k*

Business Dev

$89k*

Finance

$232k*

Communications

$68k*

Customer Support

$125k*

$104k*

$157k*

Legal

$156k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Rakuten, get acclimated. Is lunch a social time or do people sit at their desks? At Rakuten the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Rakuten, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	0%
Comp & Benefits	0%
Co-Workers	40%
Comfort & Familiarity	60%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	25%
1 hour	50%
45 minutes	25%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	16%
Once a week	0%
Once a month	17%
Once a quarter	50%
Never	17%

How often do you socialize with team members outside of work?

Professional Development

25% of employees feel as though Rakuten is beneficial to their continuous career growth, and 29% said they had a mentor at the office. Learn More about Professional Development at Rakuten.