Out of 27 Recorded Books employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Recorded Books improve their work culture.
The executive team needs to take employee concerns seriously and follow through with meaningful action. The constant micromanagement creates a stressful environment and takes a real toll on mental health.
Leave staff alone to do what they're good at instead of diving headfirst into something they know little about thinking they can "improve" it.
Consulting with employees; understanding what employees do and what they need
They don't actually listen to your recommendations. They'll have meetings to discuss issues but just do whatever they feel like despite valid concerns raised.
There is zero motivation to training. There is no skill updates. They want cheap foreign worker but won't train in-house people. They have fired people working for 2 decades in a phone call.
Have some real technical skills. The entire IT department is severely lacking and bringing the entire service down.
generally, coworkers are nice but may be cooked up resumes
Micromanaging needs to stop. If you want to keep quality employees, executive level staff need to relinquish control, even though that might be difficult for them to do. They should guide if necessary, but actually listen to those at the ground level who have more valid input than they realize.
I honestly do not know.
Bringing the service down and reducing performance. You should have left the service alone after you acquired it. It was working perfectly.
they totally need to raise the salaries of the lowest paid workers. CEO and executives make over half million, while the lowest paid probably makes $20K/year
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