REI Customer Success Manager Salaries in Baltimore, MD | Comparably
REI Claimed Company
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. read more
EMPLOYEE
PARTICIPANTS
500
TOTAL
RATINGS
4790
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REI Customer Success Manager Salaries in Baltimore, MD

The average REI Customer Success Manager in Baltimore, MD earns an estimated $56,931 annually, which includes an estimated base salary of $53,331 with a $3,600 bonus. REI's Customer Success Manager compensation is $5,142 more than the US average for a Customer Success Manager. Customer Success Manager salaries at REI in Baltimore, MD can range from $30,800 - $77,000.

In Baltimore, MD, The Customer Support Department at REI earns $147 more on average than the Legal Department.

Last updated 8 days ago.

$13k
$23k
$32k
$41k
$12.04M
$56,931
Average Compensation
$53,331
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at REI

In Baltimore, MD, Customer Success Managers earn $1,400 more than CS Reps, and $3,080 less than Technical Supports.

Customer Service Manager
$131k*
Technical Support
$60k*
CS Rep
$56k*
* estimated salary

Compensation at REI by Department

In Baltimore, MD, The Customer Support Department averages $147 more than the Legal Department, and $31,236 less than the Sales Department

Sales
$164,119 Avg. total comp.
+$31k
Customer Support
$132,883 Avg. total comp.
Legal
$132,736 Avg. total comp.
-$147

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to REI reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to REI reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at REI Rate Their Compensation

The majority of Customer Success Managers at REI believe they're not compensated fairly. 93% of Customer Success Managers at REI say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at REI

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