Remitly Employee Reviews
Out of 1597 Remitly employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Remitly improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Remitly compared to all other departments at the company. The Operations team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 2 days ago
Review from Business Development Dept · Posted 2 days ago
Review from Executive Dept · Posted 5 days ago
Review from Product Dept · Posted 5 days ago
Review from Product Dept · Posted 5 days ago
What do you like best about the leadership team?
Clarity and adaptability in their leadership
Review from Operations Dept · Posted 2 days ago
I think they try to connect with the team and balance the business needs
Review from Business Development Dept · Posted 2 days ago
team managers and operations managers really care about their employees. They help develop associate to be the next leaders
Review from Customer Success Dept · Posted 4 days ago
Transparency, well communication, and always following our values
Review from Executive Dept · Posted 5 days ago
They're smart, careful, and totally AI-forward.
Review from Product Dept · Posted 5 days ago
What does the leadership team need to get better at?
We lack any focus on individuals. It is about results for the sake of results rather than customers
Review from Product Dept · Posted 5 days ago
Start treating people like people and not just like AI meat proxies to train the agents that will replace them. It's ridiculous how far we have deviated from the company Remitly was 5 years ago. Shameful
Review from Engineering Dept · Posted 6 days ago
More connected with ICs to understand technical challenges, and rely on data instead of vision to make decisions
Review from Engineering Dept · Posted 7 days ago
I'd encourage our leadership team to be more in tune with the people doing the work day to day. It seems decisions are made in a vacuum without consideration of what it takes to make that work happen or what priorities need to shift in order to obtain the new direction.
Review from HR Dept · Posted 8 days ago
Our product seems to be behind competitor. RA is behind Wise Platform, and Wallet is behind Revolut or Wise. Robinhood is also launching a banking product that has more appealing benefits. We need to create product that is unique and ahead of competitors.
Review from Engineering Dept
What is the best part about your compensation package?
I like that the Payments are made on time
Review from Business Development Dept · Posted 2 days ago
salary but retirement benefit should be provided to employees so the employees will stay in the company. One of the reasons why people are leaving is because of the retirement benefit
Review from Customer Success Dept · Posted 4 days ago
Annually evaluations based on our performance reviews APR
Review from Executive Dept · Posted 5 days ago
On-demand Maven appointments for free
Review from Engineering Dept · Posted 5 days ago
RSU's + generous parental leave + PTO
Review from Product Dept · Posted 5 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Comparable salaries for similar roles in tech are higher
Review from Operations Dept · Posted 2 days ago
People on my same role are making more than me and im doing double, and its a HR thing from MGA that come from a BPO mentality not the company like remitly its.
Review from Customer Success Dept · Posted 6 days ago
I feel my compensation doesn't fully reflect my responsibilities, contributions, and the additional ownership I've taken on. Better alignment between compensation, performance, and career growth, along with clearer recognition of impact, would help me feel more valued.
Review from Operations Dept · Posted 6 days ago
Would love to get annual bonus.
Review from Engineering Dept · Posted 7 days ago
Getting paid same as my US coworkers
Review from Engineering Dept · Posted 7 days ago
What are some of the best things about your team?
The drive to succeed, not only for their own success but for the success of the team and the company as a whole.
Review from Operations Dept · Posted 2 days ago
They are a very skilled group. Remitly truly hires exceptional and capable people
Review from Business Development Dept · Posted 2 days ago
collaborative and teamwork. teams are engaging
Review from Customer Success Dept · Posted 4 days ago
Teamwork, excellent communication skills and always help each others
Review from Executive Dept · Posted 5 days ago
Super easy to approach and learn
Review from Engineering Dept · Posted 5 days ago
What do your coworkers need to improve and how could you work together better?
Stop bullying behavior and work for shared goals.
Review from Marketing Dept · Posted 3 days ago
We all gave in too quickly and are so focused on delivering our thing that there is no team anymore
Review from Product Dept · Posted 5 days ago
Ownership is a huge problem. As someone who needs to ask for support and help from other organizations, it is almost impossible to get any support or proper help. My daily work feels like being paid to hug a cactus and being asked to enjoy it and give positive feedback feedback of my experience
Review from Engineering Dept · Posted 6 days ago
I am mostly happy with my team. But expanded team members; blurred team goals and lack of credits for contributions
Review from IT Dept · Posted 7 days ago
They need to stop silo thinking
Review from Finance Dept
What is most positive about the culture and environment at your company?
The overall mission and what we are supporting
Review from Operations Dept · Posted 2 days ago
I love how the respect is the main value for all
Review from Business Development Dept · Posted 2 days ago
being constructively direct and compassionate partner
Review from Customer Success Dept · Posted 4 days ago
Our cultural values are accurate with our company's day-to-day experience
Review from Executive Dept · Posted 5 days ago
Everyone believes in the mission of the company
Review from Product Dept · Posted 5 days ago
What needs to change to make the company culture better?
Be employee-centric again. Everyone is afraid of getting fired. Being overworked, understaffed, underbudgeted, and undersupported has become the new norm. There are three people on medical leave at my org; that is not normal and has become he only way to avoid burnout. Ridiculous
Review from Engineering Dept · Posted 6 days ago
The grow opportunities, I feel there is already a list of people that can apply and can grow here. already approved by the managers.
Review from Customer Success Dept
have the managers being an empathetic partner, managing people is not just about numbers, keep in mind that once you put associated under a high volume of stress you are affecting the emotional health.
Review from Operations Dept
Stop acting like a fachade and just tring to impress the people in power
Review from Customer Success Dept
Change the mindset on every aspect of the process Make more dynamic procedures in order to motivate us Give more options to the associates to distract while working, lately Remitly have been closing and looking more like a call center industry company with us
Review from Customer Success Dept
What did you like most about the interview process?
Great energy, hard questions, supportive interview
Review from Engineering Dept
I got to understand the expectations of the role.
Review from Marketing Dept
It is a one on one process rather than having a panel
There's no right or wrong answers
Focus on cultural values in addition to technical chops
What would you improve about your company's interview process?
It's lengthy and focused on not making hiring mistakes (meaning, holding out for unicorn candidates), instead of being responsive to market conditions and hiring the best available person quickly so that roles don't go unfilled for a long time
Review from Operations Dept
Prep those who are interviewing candidates
What makes you most happy at work?
the people i work with make me happy
Review from Operations Dept · Posted 2 days ago
I am a very positive person and I like my job
Review from Business Development Dept · Posted 2 days ago
Working in my departments projects, all benefits I have in my position, tools and resources help drive my work smoothly.
Review from Executive Dept · Posted 5 days ago
The purpose of our work
Review from Product Dept · Posted 5 days ago
When I interact with the few people that I trust
Review from Product Dept · Posted 5 days ago
What's going wrong and how can it be improved?
My job will eventually be AI'ed away. That is the goal.
Review from Marketing Dept · Posted 3 days ago
Allow more flexible work from home
Review from Engineering Dept · Posted 7 days ago
We need better developer experience, less opinionated Principal Engineers, less bureaucracy, and more forward thinking products.
Review from Engineering Dept
Real opportunities to grown in the company
Review from Customer Success Dept
My last team manager (from october to december ) was bringing her favorite associate to the team and getting him as a POC which is sending the motivation to the trash. Please try to avoid this behavior in team managers in the future.
Review from Operations Dept