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I'm disappointed at how low my salary is compared to others with less experienced people in the same position as I am.
What did you like most about the interview process?
The people I shadowed during the interview
What needs to change to make the company culture better?
Less driven by constant KPI scores and retention. Happy employees make happy clients
What's going wrong and how can it be improved?
If the retention rate of employees were nearly as important as that of clients it would be a much better indicator of overall success. "Growing" doesn't just mean hiring people to replace the ones leaving.
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