The Reynolds and Reynolds Company Employee Reviews
Out of 83 The Reynolds and Reynolds Company employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping The Reynolds and Reynolds Company improve their work culture. The Customer Support team, with 40% positive reviews, reports the best experience at The Reynolds and Reynolds Company compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
commitment to be the best
They are very approachable. They seem interested in everyone regardless of who you are and where you work.
Friendly, down to earth, helpful
They seem to generally care about their employees.
My manager is very knowledgeable. They can help me in any situation. They are also great at treating me like a human being. Letting me work a flexible schedule.
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to get better at not being mentally challenged
Paying their employees well, having a good work life balance, trusting their employees, giving decent benefits, positive encouragement.
Review from Customer Support Dept
What is the best part about your compensation package?
overall benefits for me and my family
Healthcare is free for self and it's minimal for family. Plenty of PTO.
6% matching on 401k. I usually see 3-4% matching
We have decent benefits, and many physical perks like onsite health care, cafeteria, fitness center.
The benefits and gym here
Why do you feel undervalued and what would make you feel better about your compensation?
I make less than 40,000 dollars a year as a supervisor of between 5 and 15 employees.
Review from Customer Support Dept
Our health insurance could be better.
Review from Customer Support Dept
I don't the pay is awesome!!!! And the company and team are also awesome!
You can get bonuses but they are not necessarily merit based.
Review from Customer Support Dept
IF THEY PAID MORE AND BETTER BENEFITS
What are some of the best things about your team?
We have great communication and encouragement from supervisors.
We get a lot done.
My team works hard and gets the job done, even though they aren't compensated for what they are worth.
Review from Customer Support Dept
I have a close knit team. Everyone gets along greatly and enjoys working together
Review from Customer Support Dept
Everyone is always very friendly and willing to help each other out. I have not seen any animosity on our team in the many years I've worked here.
What do your coworkers need to improve and how could you work together better?
Be less mentally challenged please
The team is spread out across the southeast
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Employees are encouraged to take care of themselves (nutrition, exercise). When we take care of ourselves we are more positive about our work.
We do a lot for the community
That we get a paycheck, no matter how small it may be.
Review from Customer Support Dept
The most positive is the diversity
Charity events, family oriented and camaraderie driven environment and intermural sports
What needs to change to make the company culture better?
Making the work place feel better make your employees feel welcomed give them a reason to come to work everyday besides the money treat your employees like a family not some replaceable equipment
The company is run off of fear
Review from Customer Support Dept
What did you like most about the interview process?
The testing process, felt like they valued it and were serious about getting the best people.
When I interviewed woth my supervisor, it felt like sitting down to talk with an old friend. It was a conversation, not a grilling session. I had previously taken online assessments, so she already had an idea of my skills and knowledge.
It was fast paced. When i was told how long jt oule take to hear from someone, they were always faster than that date. I never wondered if anyone would call.
I enjoyed the aptitude test.
Review from Customer Support Dept
The test was too hard
What would you improve about your company's interview process?
It takes longer than necessary and most of the process is handled internally.
Making the applicants interview 5 times before hire is a bit excessive
less interviews with different people
Review from Customer Support Dept
What makes you most happy at work?
Doing work i love with positive, encouraging people
I enjoy Coworkers and interesting projects
Completing projects and making customers happy.
Review from Customer Support Dept
The part of the day to leave
Meeting new people and interacting with my coworkers
What's going wrong and how can it be improved?
There are a lot of reactionary leaders, and very little planning. A lot of decisions get made without the proper information or little regard for the correct information.
I can get compensated fairly, my manager could treat me like a human not a robot.
Review from Customer Support Dept
Nothing is going wrong, the place is awesome!
They need to give more vacation days
Review from Customer Support Dept
What would you most like to see improved at your company?
I have no reason to want it improved as it's already great and you can't perfect greatness.