RLDatix Leadership Employee Reviews
What do you like best about the leadership team?
Very assessable, always available to help
Review from Operations Dept
Transparent and down to earth
Review from IT Dept
They communicate goals and our status on meeting these goals well
Review from Customer Support Dept
I appreciate that the executive team plays a key role in driving the company?
Review from Operations Dept
I don't work closely with the leadership team, but the culture of my team is amazing, and I know that the leadership culture tends to trickle down into other teams.
Review from Customer Success Dept
They are Approachable and always helpful. Never make me feel like I am bothering them or make me feel my questions are insignificantnt.
Review from Operations Dept
The leadership team clearly tries to make improvements for employees.
Review from Customer Success Dept
Frequent communication of updates and changes to the company and or mission.
Review from Customer Success Dept
They care about me as a person
Review from Operations Dept
They are very approachable and knowledgeable
Review from Operations Dept
That we get to work independently and not micro managed
Review from Operations Dept
I could ask them anything and they would give an honest answer.
Review from Customer Support Dept
Transparency about our goals and achievements
Review from Customer Success Dept
I have a great working relationship with the director that I report to. He is candid, cares genuinely, leads with transparency, and is empathetic.
Review from Customer Success Dept
approachability mainly, also I have always appreciated the trust they put in me to do my job without heavy oversight and dictated approaches. I can be myself, and I know they know that I care about our customers and Galen's top notch reputation as much as they do.
Review from Operations Dept
Could communication, keeping us updated on what's happening in the company
Review from Operations Dept
Transparency, unity, vision, communication, and energy.
Review from Customer Success Dept
They are open about what the plans are moving forward and when the ETA of those plans will be implemented
Review from Customer Success Dept
open and honest - legitimately takes our ideas into consideration to improve outcomes
Review from Sales Dept
I feel like they keep us informed so we feel part of any upcoming changes. They listen when we have suggestions. I feel like I'm part of the team community.
Review from Operations Dept
What does the leadership team need to get better at?
Alerting staff to the company's goals. Should be posted somewhere and not just stated in a meeting. I have no idea what RLDatix has for bigger goals.
Review from IT Dept
The lack of support makes it so that my team and I cannot perform our jobs successfully for our client. Major issues remain unaddressed: 1. the product department does not address issues, 2. leadership does not have enough knowledge about our business, 3. leadership bashes our client.
Review from IT Dept
Compensation, Work from home policy
Review from Operations Dept
Transparency for everything. We see on the townhalls how the company has more and more money, but we ask for licenses/training/conference/customer visit the excuse is there is no money. Change your mindset to invest into the people and they will bring you more money.
Review from Engineering Dept
Caring for their employees ... understand that they are being asked to make massive sacrifices and are often not receiving any reward (in terms of bonus or stock) as a result.
Review from Engineering Dept
Invest in retention - fair market wages, culture building outside of Macedonia, hiring outside of Macedonia
Review from Engineering Dept
Communication, understanding difficulties around client, be proactive vs. reactive, mentor staff, mean what you say, provide education for staff, share goals to ensure upstream/downstream alignment
Review from Customer Success Dept
We need better internal communication so that we understand changes that are coming, so we can better explain it to our teams and to our customers. Understanding what employees are looking for in the workplace and being more flexible to provide it.
Review from Product Dept
Performance review and promotion to be aligned with the reality, people are getting equally promoted and they give totally different output
Review from IT Dept
To check the market to see the salary in the other companies RLDatix is 30% behind the market.
Review from Product Dept
Better planning on their side
Review from Operations Dept
Care about all at the company besides those that are executives. David Vigil is a prime example of someone that does not know or care much about the people in nam
Review from Engineering Dept
Understand how their decisions impact the customer and workflows across teams
Review from Customer Success Dept
Less politics, more transparency on plans and budgets, less lip service in the townhalls and actual actions to improve things. Care about people, genuinely, with appropriate actions. Not just emails, procedures, and empty townhall promises. Walk the talk.
Review from Engineering Dept